United Kingdom Business Directory

      Citygate Volkswagen Watford

      ( 666 Reviews )

      Citygate Volkswagen Watford
      • Unit 3, Otterspool Way
        Bushey North Ward, eng WD25 8HL
      •   (192) 325-5055
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      8:30 AM - 8:30 AM
      Friday:
      8:30 AM - 8:30 AM
      Saturday:
      8:30 AM - 8:30 AM
      Sunday:
      10:00 AM - 10:00 AM
      Monday:
      8:30 AM - 7:00 PM
      Tuesday:
      8:30 AM - 7:00 PM
      Wednesday:
      8:30 AM - 8:30 AM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (666 reviews)
      449
      60
      44
      20
      93
      Read Our 666 Reviews

      Chamber Rating

      4.1 - (666 reviews)
      449
      60
      44
      20
      93
      › ‹
      • Nitasha Vekaria

        Terrible service. Booked in for a test drive at 1:30pm on Saturday. Called 15 mins earlier to confirm the time and let them know we were going to be 15 mins. They told us on the phone that it was no problem and they will see us when we get there. Waited 1 hour 15 mins until we finally gave up and went home. Wasted our Saturday coming here and no communication from anyone there to say what was happening. The receptionist kept saying they were short staffed why didnt they just cancel our appointment then from the start? I cant believe such appalling customer service and no apology as we were leaving.
        Apr 28th, 2023

      • Natalie

        Lovely and spacious inside the showroom. A large waiting area for people, I found the receptionist very helpful. I soon realised why the waiting area is large and comfy.... We were told 5 minutes and someone will be with us, after half an hour a gentleman came and said he will be 5 more minutes and he was sorry. Another 25 minutes went by, we got up and left. A couple had been waiting there for over an hour and were very unhappy with the service of their car. I was told the wait on a car would be 60 weeks.
        Apr 25th, 2023

      • Michael Bath

        Been in a few times over the years and been disappointed but today found the staff very helpful .
        Apr 21st, 2023

      • Wayne Grossman

        I took my 13 month old EV in on 14th January 23 - I still do NOT have it back. They lent me a beaten-up polo ( they get paid by VW a day rate for lending customers courtesty cars - just saying) and once they finally fitted the replaced circuit board they then decided to find the cause of the leak which meant ordering another part - so they had my car for 12 weeks without bothering to find why a nonconvertible car was leaking. Shocking. AVOID. It's now over 3 calendar months and I still don't have my car back UPDATE: Maybe you should spend more on teaching your staff to order a part ( rather than leave a car undriveable for 10 weeks) than worrying about negative reviews?
        Apr 19th, 2023

      • iain wylie

        Superb after sales service particularly when it came to urgent adjustments they really put other dealerships to shame for customer service
        Apr 6th, 2023

      Read Our 666 Reviews

      About
      Citygate Volkswagen Watford

      Citygate Volkswagen Watford is located at Unit 3, Otterspool Way in Bushey North Ward, England WD25 8HL. Citygate Volkswagen Watford can be contacted via phone at (192) 325-5055 for pricing, hours and directions.

      Contact Info

      •   (192) 325-5055

      Questions & Answers

      Q What is the phone number for Citygate Volkswagen Watford?

      A The phone number for Citygate Volkswagen Watford is: (192) 325-5055.

      Q Where is Citygate Volkswagen Watford located?

      A Citygate Volkswagen Watford is located at Unit 3, Otterspool Way, Bushey North Ward, eng WD25 8HL

      Q What is the internet address for Citygate Volkswagen Watford?

      A The website (URL) for Citygate Volkswagen Watford is: http://www.citygate.co.uk/volkswagen

      Q What days are Citygate Volkswagen Watford open?

      A Citygate Volkswagen Watford is open:
      Thursday: 8:30 AM - 8:30 AM
      Friday: 8:30 AM - 8:30 AM
      Saturday: 8:30 AM - 8:30 AM
      Sunday: 10:00 AM - 10:00 AM
      Monday: 8:30 AM - 7:00 PM
      Tuesday: 8:30 AM - 7:00 PM
      Wednesday: 8:30 AM - 8:30 AM

      Q How is Citygate Volkswagen Watford rated?

      A Citygate Volkswagen Watford has a 4.1 Star Rating from 666 reviewers.

      Hours

      Thursday:
      8:30 AM - 8:30 AM
      Friday:
      8:30 AM - 8:30 AM
      Saturday:
      8:30 AM - 8:30 AM
      Sunday:
      10:00 AM - 10:00 AM
      Monday:
      8:30 AM - 7:00 PM
      Tuesday:
      8:30 AM - 7:00 PM
      Wednesday:
      8:30 AM - 8:30 AM

      Ratings and Reviews
      Citygate Volkswagen Watford

      Overall Rating

      Overall Rating
      ( 666 Reviews )
      449
      60
      44
      20
      93
      Write a Review

      Nitasha Vekaria on Google

      image Terrible service. Booked in for a test drive at 1:30pm on Saturday. Called 15 mins earlier to confirm the time and let them know we were going to be 15 mins. They told us on the phone that it was no problem and they will see us when we get there. Waited 1 hour 15 mins until we finally gave up and went home. Wasted our Saturday coming here and no communication from anyone there to say what was happening. The receptionist kept saying they were short staffed why didnt they just cancel our appointment then from the start? I cant believe such appalling customer service and no apology as we were leaving.

      Natalie on Google

      image Lovely and spacious inside the showroom. A large waiting area for people, I found the receptionist very helpful. I soon realised why the waiting area is large and comfy.... We were told 5 minutes and someone will be with us, after half an hour a gentleman came and said he will be 5 more minutes and he was sorry. Another 25 minutes went by, we got up and left.
      A couple had been waiting there for over an hour and were very unhappy with the service of their car.
      I was told the wait on a car would be 60 weeks.

      Michael Bath on Google

      image Been in a few times over the years and been disappointed but today found the staff very helpful .

      Wayne Grossman on Google

      image I took my 13 month old EV in on 14th January 23 - I still do NOT have it back. They lent me a beaten-up polo ( they get paid by VW a day rate for lending customers courtesty cars - just saying) and once they finally fitted the replaced circuit board they then decided to find the cause of the leak which meant ordering another part - so they had my car for 12 weeks without bothering to find why a nonconvertible car was leaking. Shocking. AVOID. It's now over 3 calendar months and I still don't have my car back
      UPDATE: Maybe you should spend more on teaching your staff to order a part ( rather than leave a car undriveable for 10 weeks) than worrying about negative reviews?

      iain wylie on Google

      image Superb after sales service particularly when it came to urgent adjustments they really put other dealerships to shame for customer service

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      Overall Rating

      Overall Rating
      ( 666 Reviews )
      449
      60
      44
      20
      93

      Write a Review

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