The Car Group

Honestly would not recommend. Worst experience Ive ever had. The customer service is appalling. Lack of communication. Waited 1 month to swap cars. If I could give 0 stars I would. The car I brought is in poor condition. I rather take it to body works then wait for the car group. Kurtis and Francesca were dealing with me. I had to chase and ask about the car as no one would contact me. I wouldnt have gone back to be honest but the admin fee is sky high. Absolutely appalling. For such a big showroom youd think theyd train their staff with some customer service skills. Instead theyve filled it with pretty faces and no brain cells. Also after confirming the pick up time twice before I did my own cover on it the night before they told me to come at 5pm. It is honestly beyond ridiculous. AVOID AT ALL COSTS!
Apr 30th, 2023

The experience I had at The Car Group was great from start to finish. My time was not wasted when coming to the site I was greeted by Kurtis who had a wide knowledge on any of the vehicle I was interested in. Once I had left the deposit Kurtis kept in touch every step of the way with the process of the vehicle getting prepared. Everything was explained in laymens terms. When you come to The Car Group look for Kurtis and you will have a first class experience. Highly recommend The Car Group.
Apr 30th, 2023

Looked online and had an idea of cars we wanted to look at. Dropped in with no intention to buy, after having a test drive and talking to Greg we was given a reasonable px price and decided to buy. Greg had everything ready for us and would definitely recommend. No pushy sales guys following you around cars are not overpriced and give you good price for your PX, thanks again to Greg
Apr 29th, 2023

I had a really good experience at the car group with the help from Kurtis , would 100% recommend
Apr 28th, 2023

Compared to other car dealerships, your time is not wasted and you will not be ignored after handing over a deposit. The whole process of car browsing to signing off has been pleasant and quick. Everything was explained in laymens terms and anything that I needed further information on I got answers for. When you stop by look for Kurtis and Scott and you will have a first class experience. Much recommended.
Apr 27th, 2023