Sealey Tools

I recently contacted Sealey Tools as a couple of years ago my wife gave me a mechanics crawler/chair for use in getting under cars, as a gift. Having assembled this sometime ago, one of the wheel fixings was stripped, bit due to mobility issues I had not used the crawler until recently. I remembered about the fixing and contacted Sealey to see if they could provide me with an alternative and how much it would cost, bearing in mind the guarantee has now ended. To my absolute delight, they have supplied the fixing completely free of charge. My experience of dealing with them from their swift response to my email and their kind goodwill are incredibly positive. Their products are without doubt some of the best on the market, but customer service like this deserves sharing with others.
Apr 23rd, 2023

I invested in a heavy duty hydraulic motorcycle lift 22 months ago 1400.The pump has failed already having been used a maximum of 15 times. There was no real help and had to purchase another pump at 200.Obviously I consider the pump not fit for purpose and interested to see how long this one lasts. Completely let down by Sealey for customer relations.
Apr 17th, 2023

Mar 30th, 2023

Had a grit spreader donated to my work (brand new) it will only work if the product in the hopper is bone dry and runs like a liquid, to be sold as a grit/salt spreader seems daft as both these things absorb water and are usually damp,contacted customer service to check if there was any parts missing they were no help just blamed the damp grit.such a disappointment from a company that usually supplies great equipment.
Mar 6th, 2023

Absolutely brilliant customer service I've rang a couple of times now and they couldn't be more helpful . Unfortunately my heater is still not working yet
Feb 28th, 2023