Greene King - Old English Inns

I recently went to The King's Arms Hotel, Westerham, Kent three weeks ago and attempted to buy a pint of either Abbott or IPA draught bitter but neither was available! As usual over the last few months, the manager is "not available" either! Beer quality and availability has been a recurring problem as has the lackadaisical attitude of many of the bar staff! I later found that the toilet was STILL in a disgusting state with all four urinals taped off and the alternative being two stalls, one of which was blocked! I made a complaint to The Company's dedicated Complaints Website and within two days both problems were addressed, problems which had been ongoing for many months! The following Tuesday, November 2nd,I was attacked in the middle of my drink in the front bar by a miniskirted thug I later found out to be a manager, threatening to call the police on me and acting hysterically, making lying accusations and repeating a phrase I had used in the confidential complaints to the Company! I made a subsequent complaint about this outrageous behaviour towards a 68 year old disabled pensioner with heart problems and Greene King's attitude was to bar me!
Nov 15th, 2021

The tour is great the shop very interesting super staff
Feb 9th, 2020

Nov 24th, 2019

Sep 1st, 2018

Good pub
Jun 10th, 2018