Roff Caterers Ltd

Jun 19th, 2019

We used them for our Regimental dinner and I cannot praise them enough, the food and service were excellent, and I can'timagine using anyone else from now on.
Apr 26th, 2018

Used them to cater our wedding and the food was fine....except that in the evening buffet there were prawn sandwiches and vol au vents. So, out in the open. Despite having advised that the groom was allergic to shellfish and didn't even need to eat it for a reaction to occur. Just it being around, or prepared next to the other food and him being around it would set him off. So he was unable to eat anything in the evening and I had to be very careful too. Then when we raised this afterwards the response we got was pretty poor considering how serious an issue this was. We were told, well sorry but he could have just eaten the other stuff. Um, no, he couldn't. Begrudgingly they agreed to a very small reduction of the final bill to compensate, but it was minimal and the attitude about it was worse than anything. For a professional caterer to be so dismissive of a mistake regarding a shellfish allergy it was both disappointing and worrying.
Dec 23rd, 2021