Hughes and Owen Dental Care

The best dental treatment received to date in depth examination and everything explained clearly. Way above nhs treatment
Apr 9th, 2023

Company only seemed interested in the prices of services and not on the quality of medical care supplied. I cannot trust a company with a mindset on finance to take care of my health.
Nov 26th, 2022

Just explain to the dental practice that youre nervous and anxious, communicate with them and explain. The dentist and the dental assistant I saw where extremely friendly. They both involved me in conversation which took my mind off what was happening. answered all my stupid pointless questions! Thank you! I honestly cant say anything bad about those two people!
Sep 7th, 2022

I have a general fear of dentist but thus practice is excellent. John Hanshaw is an excellent dentist and always makes me feel at ease. Very welcoming and friendly. The nurses are exactly the same
Jul 30th, 2022

Prior to Covid, having signed up to a monthly payment plan and successfully had some general dental work completed, I requested a price for some more complex work to be completed. I have now waited for a quote for over 3 years and still waiting, so now that the main Covid scare is over, I've contacted again to chase up the quote and book a check up. As a result of my enquiry I find out that, although I'm over 100 in credit, as a result of not attending the practice for over 2 years (ie through Covid!!), I have been removed from their books and therefore no appointment (and still no quote). This Practice have not been forthcoming with informing me that they were terminating my account, that I'm in credit, or on return of my monies. I'm now in the process of trying get my money back, however, I'm not getting any proactive support from the Practice, just an email address to try and sort out this issue myself. All in all, not the level if service I would expect from a reputable company, and wonder how many more clients are in credit whilst their account terminated and haven't been informed. Update 16.09.22 -Further to my original review earlier this year, I am happy to report that eventually, after a number of conversations and a visit to the branch, I have now received back all my money which was being held.
Sep 15th, 2022