The Spires Practice

Shocking and so unprofessional and for a doctor to call you back is a joke, the way this place is running at the moment is so bad, known wonder people are in a bad way in burntwood
Jan 26th, 2022

I've always been quite happy at this surgery. I dont go often, fortunately. So when I called today I was really annoyed that after 4 calls where I listened to a very long message about covid then had the phone cut off and then when I did get through and it started ringing waited 10 mins i didnt get an answer or an appointment. I gave up
Sep 21st, 2021

Receptionist was lovely and got me an appointment the same day for a breast examination
Aug 8th, 2021

Thank you to claire and the other nurse that checked my mom out today after she fell by the post office, and also for going above and beyond by taking her home. Bless you both.
Mar 6th, 2021

Doctors are amazing when you get chance speak to them, cant fault the receptionists who help loads. Only down fall and may sound petty, when ringing up can be on hold for 30 mins+ then phone cuts off, also took me 2 weeks ringing up 10+ times a day just to order a prescription that took 2 minutes to process and be at my pharmacy.
Feb 7th, 2021