Lloyd Colne BMW

Brilliant spares department staff
Apr 9th, 2023

Rang them to arrange a test drive and spoke to the sales person. He told me they didn't have the specific car in stock even though the BMW site stated they had both new and used versions in stock but stated they had one in the Lloyds group. Took my details and said he would contact me in the week to arrange a test drive the following weekend as requested. A week later, no contact, obviously won't be giving them the opportunity of my business again ! I thought the motor industry especially a supposedly luxury dealership had stopped this type of behaviour and contempt towards customers especially in the current climate, don't think they will have people queuing outside their doors looking to purchase an expensive vehicle. Avoid plenty of better BMW or luxury dealership available !
Mar 29th, 2023

Excellent BMW main dealer, very helpful and polite staff. Adele was very helpful and booked my car in at short notice. My vehicle was sorted out promptly . Have used this dealership a few times and always been happy with the level of service and professionalism. Thanks again Adele &co.
Mar 18th, 2023

Anthony Jones and Rik are an asset to the company. The most kind, caring and thoughtful people you could ever wish to meet and the reason I choose to take my business to them. Also my daughter too has cars from them because of the way they support their customers especially in times of trouble. Thank you, two small words, but they are heartfelt....
Mar 15th, 2023

Average service
Mar 15th, 2023