Trueshopping

Definitely should have read the reviews before buying from this company! I bought a shed that said 2-3 days delivery and Im on week 8! No communication from them to keep me in the loop. I have to keep chasing! I would definitely not recommend this company! Awful
Jun 18th, 2022

ordered pole saw and was told by hermes they would deliver on 3 occasions never did,when it finally arrived i assembled it and tried starting it and pull cord jammed, got on phone for it be returned and was told take it tesco express, was told too large for them,sent email then was told courier would collect they came and again was too big for them now im getting really peed off , sent another email and was told they collect today 6/12/21 and guess what yet again failed show up please please people avoid this company at all costs they are a nightmare to deal with, so are hermes what a joke
Nov 21st, 2021

This company appear to have gone out of business and if they haven't, they certainly deserve to! They sold me a strimmer that doesn't work which took an age to put together with little or no help from the badly written instructions. After trying to make the Strimmer work with with No joy, I contacted their "Customer service", who were no help at all. That was 7 days ago, I have tried to contact them numerous times by phone, email and their online help but I have not succeeded in getting through. For all intents and purposes, they are incommunicado so I've now requested a refund via PayPal. Easily the WORST company I've ever dealt with - DON'T GIVE THEM YOUR BUSINESS!
Jun 17th, 2020

Received the trimmer relatively quickly. Had many problems with it, spark plugs, the pull chord, it won't start, extremely stiff to operate. Jason has tried to help twice and was nice on the phone but of the days I've rang 9 times out of 10 no-one answers the phones or emails and the message form on the website just says "we are getting someone". Support is extremely hard to get hold of usually taking around a week of multiple emails and phone calls a day to get even a single reply. Very disappointing. Will be asking for a full refund.
Jun 16th, 2020

Neal at true shopping was amazing at sorting me out with replacement kitchen cupboard doors. I didnt have a clue. Neal was patient, helpful and nothing was too much trouble. Will definitely recommend.
Apr 24th, 2020