Home Straight Partnership Ltd

Home Straight in my opinion are simply the best by far, the carers that looked after my father these past years are second to none and once you log into Home Straight's birdie app, you have the ability to read each carers report on their visit, ie: time of log in, log out, what the patient had to eat and drink, toilet visits, mobility and mood, if the carer has any concerns at their time of visit, they call the office, who act when necessary to call for a doctor or ambulance, I cannot praise Home Straight enough for the peace of mind they gave me and the care & reassurance their palliative team gave to my father. Thank You Home Straight from the bottom of my heart. Stephen Willars
Apr 17th, 2023

In my experience they employ one gem of a lady that has been looking after my father in law. The rest have been iffy to say the least. Very poor and rude management
Nov 30th, 2021

My experience with Home Straight has been unsatisfactory. The quality of service and care has been mixed, varying from excellent to poor. There is a lack of communication and their handling of queries or problems is terrible. Jobs not completed when asked and a general patronising rude attitude when you ring to raise caring issues. I would not recommend them to anyone. Today they removed all care for my elderly disabled Dad with dementia with no notice over ongoing problems with inadequate staff. They have now blocked myself and my husband in an attempt to hide our reviews.
Jul 23rd, 2021

Positive: Professionalism, Punctuality, Responsiveness
Aug 4th, 2020

Always helpful in, often, difficult circumstances. The carers are cheerful, willing and kind. Couldn't manage without them.
May 19th, 2020