The Carnarvon Arms Hotel
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Chamber Rating
-
AD V
Apr 29th, 2023 -
Malcolm Cowan
Apr 30th, 2023 -
Stephanie Rouse
Apr 29th, 2023 -
Minkey Moo
May 1st, 2023 -
S Po
Apr 30th, 2023
Contact Info
- (163) 527-8222
Questions & Answers
Q What is the phone number for The Carnarvon Arms Hotel?
A The phone number for The Carnarvon Arms Hotel is: (163) 527-8222.
Q Where is The Carnarvon Arms Hotel located?
A The Carnarvon Arms Hotel is located at Winchester Rd, Burghclere, eng RG20 9LE
Q What is the internet address for The Carnarvon Arms Hotel?
A The website (URL) for The Carnarvon Arms Hotel is: https://www.thecarnarvonarmshotel.com/hotel-rooms/
Q How is The Carnarvon Arms Hotel rated?
A The Carnarvon Arms Hotel has a 4.3 Star Rating from 551 reviewers.
Ratings and Reviews
The Carnarvon Arms Hotel
Overall Rating
Overall Rating
( 551 Reviews )
Malcolm Cowan on Google
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Stephanie Rouse on Google
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Minkey Moo on Google
Beautiful surroundings. Car park was full but restaurant relatively empty.
Were were shown to a table but then ignored. We gave up and ordered at the bar.
After our mains arrived we asked for a table sauce. The staff member stomped away and gave us a near-empty mayonnaise bottle. Apologies for asking him to do his job. (The pub has asked that I alter my review despite not naming the staff-member).
No one checked back to see if our mains were okay. We couldn't ask for more mayonnaise as were being ignored again.
No puddings because no one bothered to ask! We gave up and paid ta the bar ans left. Probably would have spent a further 20+ on drinks and puds. Apparently they are not interested in maximising revenue.
Clearly this place is getting by on its proximity to Highclere and all the Americans wanting to visit "Downton Abbey." Whatever, hope it works out for them.
Based on the menu we were contemplating coming back for an evening meal, but as the service was deplorable, we'll probably give it a miss.
Edit: with regard to the response below, there were plenty of staff around on the day. Going to a table to take an order does not (usually) require the input of senior mgmt. Bringing sauces to the table does not (usually) require the input of senior mgmt. I wholly reject their reasoning for the bad service.
Food & drinks: Nice food, deplorable service
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S Po on Google
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AD V on Google
Walked in to a half empty place and got a table instantly.
Waited a while for waitress, ordered drinks. Didn't have to wait too long. Drinks handed to us through an opening. Went fownhill from here.
Ordered food. Waited a while.
Presented well, tasted ok.
However, burger was spoilt by oversweet onions and gherkin. Didn't state gherkin was in it. Partner and I both dont like them, nor the taste it leaves even when taken off.
Chicken dish all piled in a bowl with items stacked, so couldnt get individual taste of ingredients. The sauce was mushed into puree!
We then waited over half an hour for someone to clear our plates. We asked to see a dessert menu, from young male waiter. He brought dessert menu.
Waited again and he finally came back after another 15 minutes and said " do you want the bill?" We said no, we would like to order desserts, to which his response was. "Oh, well there's at least a 40 minute wait!"
For what? To cut a slice of swiss roll and put a blob of ice cream on?!
By now it was just gone 2pm, so we left as almost 2 hours from arrival and just 1 drink and course is ridiculous.
Service is a lot to be desired. No one asks if youd like desserts, drinks etc.
Why did he not say was duch a wait either, when we asked for dessert menus.
Won't be in a hurry to return. High price pub, low service.