Custom Coachworks

What a fantastic company!!! Highly recommend 100%. They collected my car from my home on Tuesday, the drivers made me feel so comfortable about the whole process. Ive received it back today after expecting it to be gone for 3 days. It is perfect, I cannot say in words how happy I am with the work they have done! Thank you so much - dont look anywhere else. Contact Custom Coachworks! Service: Painting
Apr 22nd, 2023

My insurance company recommended Custom Coachworks. Dan was good at coming back to me with updates and answering any queries I had. The works didn't take too long and it was good that they collected my car from my house to take for repair. Only reason I gave 4 stars is I didn't have a courtesy car because they didn't have one available. I am guessing they don't have many to hand out which is a shame. Services: Painting, Body & Trim
Apr 19th, 2023

Services: Painting, Body & Trim
Apr 10th, 2023

Just had repair work carried out - what a 5star service. The staff are so nice to deal with it made the usual garage torment and enjoyable experience. Work carried in less than the quoted time , car was immaculate on its return. Car was picked up from home and returned to home with a wonderful valet. If you are looking for repair work to be carried out by a garage - then make these guys your one stop shop!
Mar 26th, 2023

I had an accident where someone went into the back of me. My courtesy car company have a good relationship with Custom Coachworks so they were hired to do my repair. Things started really well, they came with enterprise to pick up my car and they kept me in the loop throughout the repair. There was confusion after the repair as apparently they were meant to drop my car off and collect the courtesy car but never did so I had to drop that off myself. Upon seeing my car after it was dropped off, I noticed my back light was broken (it wasnt before I gave it to them). I emailed before & after photos and they took full responsibility. I think I would have much preferred them to just tell me my repair was slightly delayed and fix it before dropping it off as they knew it had been broken. They did collect my car again and fix the light and promised to reimburse the fuel they had used. Unfortunately, when dropping the car off, that communication was never passed on so I had to complain again. I was told to top my car up with 10 of fuel and email a receipt, send my bank details to them and it would be refunded. I did this on Friday 31st March. It is now Thursday 13th April and I still have not been reimbursed. I have chased this and still waiting for an update. I think they are a good company but they really need to work on their communication as this is not good enough. It is a shame as they are lovely gents. Service: Body & Trim
Apr 10th, 2023