E-mpower.IT

Positive: Professionalism, Quality, Responsiveness, Value
Sep 14th, 2020

Positive: Professionalism, Quality, Responsiveness, Value
Sep 10th, 2020

Fantastic Company - we moved to E-mpower at the start of the year after a number of years with another company. The difference in service is staggering and nothing is too much trouble. We look forward to working with you guys for many years to come!
Mar 2nd, 2019

We had reached a point with our existing IT provider whereby they could no longer support the needs of our growing business and the approaching introduction of GDPR meant that we were left with no option to consider other providers to ensure our systems were up to scratch. Our system had been tied up in knots and we were nervous to embark on what we imagined would be a nightmare for any new IT provider. We met with a number of IT providers as we wanted to work with a provider for the long term. We were looking for a Company who reflected our own business by providing a consultative service and who effectively would operate as our "IT department" catering to our team's differing levels of IT savviness. E-mpower IT came highly recommended (and were nice and local!) so we met with them to discuss our current needs and future plans. Jaffer and Ian immediately put us at ease by listening to what we were looking for as a business, spoke through our options with us in a straightforward, non-techy and friendly manner. They made recommendations for improvements but were at no point salesy or pushy. We knew straight away that we'd found the Provider that we wanted to work with! They instantly got to work untangling the mess that was our IT set-up. We opted for a complete overhaul and E-mpower IT installed and upgraded our hardware and operating systems and set up our local network (amongst many other things, I'm sure!). The "go live" day went without hitch and we had minimal down-time as the leg work had been completed at their offices. At no point did we have any concerns that things werent in hand! No questions we asked were considered silly or stupid and the answers given were always in a language we could understand!!! We decided on a support package with E-mpower IT which has been invaluable to us since day one. Any tiny query or issue we have is promptly sorted by one of the team. Even when we think we have a complex issue, they make the resolution so effortless that were able to continue as normal within minutes. We have developed a great working relationship with the E-mpower IT guys and they truly feel like an extension of our business. The impact E-mpower ITs service to our business has been huge. We are able to operate smoothly with zero IT grumbles! Productivity has increased and our business is firmly planted in the 21st century. They have facilitated our growth and continue to support us with changes in our business. Since deciding to work with E-mpower IT in May 2018, we have not looked back. We only wish we had started working with them sooner! I do not hesitate in recommending them to anyone who will listen! If you are looking for an IT Provider who are so much more than just IT guys, who will listen to your needs, who see the bigger picture instead of a quick sale, who will never make you feel silly for asking a question and who make IT solutions so straightforward that even the least IT savvy get it, then E-mpower IT are the provider you need. Thank you, Jaffer, Ian and Barry we honestly dont know how we coped without you!
Nov 10th, 2018

E-mpower have been looking after my IT requirements for many years now & the service is first class.
Jul 7th, 2018