Holland & Barrett

The most wonderful service I've ever experienced!! Having visited numerous H&B stores in and around Sussex, I have never found the service as good as I experienced in Burgess Hill. I was served and helped by a wonderful and super knowledgable staff member called Lois, who was friendly, professional and so helpful, with patience and understanding of my need for pre-purchase information. I took rather a long time evaluating a range of products and she never once made me feel rushed or hurried. In fact, not only was she patient, but she was also very smart too, offering a depth of insight I haven't seen before. She knew so much about so many things I was looking at purchasing, and I almost felt like I was talking to an expert in all things nutrition and health supplementation. She helped me make the right decisions and now I feel much more informed about these things. She even explained the benefits of the H&B loyalty card, which at first I was averse to due to the number of loyalty cards I already have and never use, and having signed up to it, I have now saved many pounds on my purchases, which I can even get delivered to my front door. As an online purchaser, I'm a typical man and don't really enjoy going to shops, but I love going to H&B Burgess Hill when Lois is there because she always helps me with informed and factual advice. I'm probably a nuisance with dozens of questions but nothing ever seems too much trouble. Most shops seem to make you 'hurry-up' and 'get on with it', but never once did I feel that way, and I will only ever buy from H&B now, thanks to her. Worth the extra pennies in my opinion.
Jan 4th, 2022

Dec 6th, 2020

Very pricey
Jan 4th, 2018

Expensive Store
Jul 22nd, 2017