United Kingdom Business Directory

      NOVA DIRECT

      ( 7 Reviews )

      NOVA DIRECT
      • Victoria Business Park, Edward Way
        Burgess Hill, eng RH15 9UA
      •   (144) 463-5000
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      9:00 AM - 9:00 AM
      Sunday:
      9:00 AM - 9:00 AM
      Monday:
      9:00 AM - 7:30 PM
      Tuesday:
      9:00 AM - 7:30 PM
      Wednesday:
      9:00 AM - 9:00 AM
      Thursday:
      9:00 AM - 9:00 AM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.7 - (7 reviews)
      3
      0
      0
      0
      4
      Read Our 7 Reviews

      Chamber Rating

      2.7 - (7 reviews)
      3
      0
      0
      0
      4
      › ‹
      • Daniel Bishop

        Poor customer service. I overheard a call handler making fun of another customer. I was charged twice for one policy. I'm still waiting for a refund 2 months later. Use another company.
        Mar 4th, 2020

      • Mildred

        So I accidentally paid twice & was told I'd get a full refund. Then I get told I have to pay 4.99 cancellation which I paid. Now they say I cant have a refund of any amount as its gone over 14 days so I've paid 24.99 for absolutely nothing. On top of that my car is 19 years old & they emailed me saying they dont cover cars over 15 years but they still took the 20. I've forwarded all the emails to watchdog who are looking into it & I am not the only person they have robbed. I'm disgusted with how I've been treated.
        Feb 14th, 2020

      • cxthompson


        May 15th, 2019

      • Michael Whitaker

        Hostile staff, and an isolating service. Not impressed.
        Feb 18th, 2019

      • Isabelle Rose

        Will never use ever again.
        Jun 15th, 2018

      Read Our 7 Reviews

      About
      NOVA DIRECT

      NOVA DIRECT is located at Victoria Business Park, Edward Way in Burgess Hill, England RH15 9UA. NOVA DIRECT can be contacted via phone at (144) 463-5000 for pricing, hours and directions.

      Contact Info

      •   (144) 463-5000

      Questions & Answers

      Q What is the phone number for NOVA DIRECT?

      A The phone number for NOVA DIRECT is: (144) 463-5000.

      Q Where is NOVA DIRECT located?

      A NOVA DIRECT is located at Victoria Business Park, Edward Way, Burgess Hill, eng RH15 9UA

      Q What is the internet address for NOVA DIRECT?

      A The website (URL) for NOVA DIRECT is: http://novadirectmail.co.uk/

      Q What days are NOVA DIRECT open?

      A NOVA DIRECT is open:
      Friday: 9:00 AM - 9:00 AM
      Saturday: 9:00 AM - 9:00 AM
      Sunday: 9:00 AM - 9:00 AM
      Monday: 9:00 AM - 7:30 PM
      Tuesday: 9:00 AM - 7:30 PM
      Wednesday: 9:00 AM - 9:00 AM
      Thursday: 9:00 AM - 9:00 AM

      Q How is NOVA DIRECT rated?

      A NOVA DIRECT has a 2.7 Star Rating from 7 reviewers.

      Hours

      Friday:
      9:00 AM - 9:00 AM
      Saturday:
      9:00 AM - 9:00 AM
      Sunday:
      9:00 AM - 9:00 AM
      Monday:
      9:00 AM - 7:30 PM
      Tuesday:
      9:00 AM - 7:30 PM
      Wednesday:
      9:00 AM - 9:00 AM
      Thursday:
      9:00 AM - 9:00 AM

      Ratings and Reviews
      NOVA DIRECT

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      3
      0
      0
      0
      4
      Write a Review

      Daniel Bishop on Google

      image Poor customer service. I overheard a call handler making fun of another customer. I was charged twice for one policy. I'm still waiting for a refund 2 months later. Use another company.

      Mildred on Google

      image So I accidentally paid twice & was told I'd get a full refund. Then I get told I have to pay 4.99 cancellation which I paid. Now they say I cant have a refund of any amount as its gone over 14 days so I've paid 24.99 for absolutely nothing. On top of that my car is 19 years old & they emailed me saying they dont cover cars over 15 years but they still took the 20. I've forwarded all the emails to watchdog who are looking into it & I am not the only person they have robbed. I'm disgusted with how I've been treated.

      cxthompson on Google

      image

      Michael Whitaker on Google

      image Hostile staff, and an isolating service. Not impressed.

      Isabelle Rose on Google

      image Will never use ever again.

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      Overall Rating

      Overall Rating
      ( 7 Reviews )
      3
      0
      0
      0
      4

      Write a Review

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