United Kingdom Business Directory

      Pure Collection

      ( 5 Reviews )

      Pure Collection
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      5.0 - (5 reviews)
      5
      0
      0
      0
      0
      Read Our 5 Reviews

      Chamber Rating

      5.0 - (5 reviews)
      5
      0
      0
      0
      0
      › ‹
      • S Clarke

        Terrible customer service.
        Feb 1st, 2023

      • denise pieri

        Returns procedure on website is completely misleading and inaccurate. Advises to go to post office but barcode on label is for drop off at EVRI location. EVRI cannot scan barcode. Label illegible. No mention on website customer expected to pay for return delivery. Totally inadequate information provided on website.
        Dec 17th, 2022

      • Jessica Mathieu

        Disastrous experience on the website. An absolute waste of time and energy on a website that is so so so so badly done. After having completed the checkout form about 10 times in a row, and proceeded to payment attempts (without having a confirmation screen) a message came up saying the good was out of stock. It did it that for all the orders I tried to purchase (every time after the payment). And they charged me every time for it. The customer service number on the website is wrong as well. So Ive just wasted a whole afternoon and lost a lot of money. The lady I ended up having on the phone (thanks google) was useful so Lets see if I ever get refunded and if I ever receive one of the confirmed orders. I dont recommend this at all, a scandal. Sort your online shop out frankly.
        Nov 22nd, 2022

      • Jane Dancaster

        I was extremely disappointed with the quality of the cashmere items I ordered and horrified to find I have to pay for the return postage and that all the shops have closed so there is no alternative. Pure items are no longer quality items.
        Nov 19th, 2022

      • Faye Sawyer

        Sorry to say AWFUL experience at Pure cashmere. I called to ask where my order was, as it was late and they decided to cancel it as they couldn't guarantee delivery???? This isn't a way to keep the business going. I requested they listen to my earlier call ? At no point did I say cancel this order! I did request they get a clear answer from Evri on what day it was coming ( I paid for next day ?) and asked if they could call me back to let me know. No call, I had to chase again and they said that it was cancelled and they weren't sure why??? The cashmere isn't so special and neither is the price point that you can't find at another more reliable retailer. I won't be returning or recommending in fact quite the opposite.
        Oct 31st, 2022

      Read Our 5 Reviews

      About
      Pure Collection

      Pure Collection is located at Victoria Gardens in Burgess Hill, England RH15 9NB. Pure Collection can be contacted via phone at (844) 848-1030 for pricing, hours and directions.

      Contact Info

      •   (844) 848-1030

      Questions & Answers

      Q What is the phone number for Pure Collection?

      A The phone number for Pure Collection is: (844) 848-1030.

      Q Where is Pure Collection located?

      A Pure Collection is located at Victoria Gardens, Burgess Hill, eng RH15 9NB

      Q What is the internet address for Pure Collection?

      A The website (URL) for Pure Collection is: https://www.purecollection.com/

      Q What days are Pure Collection open?

      A Pure Collection is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is Pure Collection rated?

      A Pure Collection has a 5.0 Star Rating from 5 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      Pure Collection

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      5
      0
      0
      0
      0
      Write a Review

      S Clarke on Google

      image Terrible customer service.

      denise pieri on Google

      image Returns procedure on website is completely misleading and inaccurate. Advises to go to post office but barcode on label is for drop off at EVRI location. EVRI cannot scan barcode. Label illegible. No mention on website customer expected to pay for return delivery. Totally inadequate information provided on website.

      Jessica Mathieu on Google

      image Disastrous experience on the website. An absolute waste of time and energy on a website that is so so so so badly done. After having completed the checkout form about 10 times in a row, and proceeded to payment attempts (without having a confirmation screen) a message came up saying the good was out of stock. It did it that for all the orders I tried to purchase (every time after the payment). And they charged me every time for it. The customer service number on the website is wrong as well. So Ive just wasted a whole afternoon and lost a lot of money. The lady I ended up having on the phone (thanks google) was useful so Lets see if I ever get refunded and if I ever receive one of the confirmed orders. I dont recommend this at all, a scandal. Sort your online shop out frankly.

      Jane Dancaster on Google

      image I was extremely disappointed with the quality of the cashmere items I ordered and horrified to find I have to pay for the return postage and that all the shops have closed so there is no alternative. Pure items are no longer quality items.

      Faye Sawyer on Google

      image Sorry to say AWFUL experience at Pure cashmere.
      I called to ask where my order was, as it was late and they decided to cancel it as they couldn't guarantee delivery????
      This isn't a way to keep the business going.
      I requested they listen to my earlier call ?
      At no point did I say cancel this order!
      I did request they get a clear answer from Evri on what day it was coming ( I paid for next day ?) and asked if they could call me back to let me know.
      No call, I had to chase again and they said that it was cancelled and they weren't sure why???
      The cashmere isn't so special and neither is the price point that you can't find at another more reliable retailer. I won't be returning or recommending in fact quite the opposite.

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      5
      0
      0
      0
      0

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit
      ChamberofCommerce.com
      Loading