Beauty & Melody Spa Liverpool Street

We had a great time at Beauty and melody Spa. Great service by Muhammad , very professional guy, loved his service. We would definitely recommend to go to him and will be back soon. Thank you Muhammad
Apr 2nd, 2023

Today my sister and I had a lovely couple of hours having a massage and spa. A big thank you to Iryna and Andre (I hope I got his name right!).
Mar 12th, 2023

Visited this spa with 2 of my friends and we had a lovely time. It was relaxing. The downfall is the changing room. It is too small and there weren't enough lockers. Would definitely go again though.
Mar 11th, 2023

Mar 7th, 2023

Terrible experience. It was my partner's birthday yesterday, so I decided to gift us some time at the Beauty and Melody SPA. I chose it cause I saw nice pictures of the spa on the Internet and also because online it was said that they got all the services we were looking for, such as jacuzzi, steaming room and sauna (which is what my partner was looking forward the most). So I booked, 145 plus 20 cause it was during the weekend. I was so happy to spend that money as I thought I was going to gift my partner a quality experience. So we called a baby sitter and drive for 1hr to arrive at the SPA. When we arrived the staff was kind and smiled (which was probably the only nice thing about this experience).we paid an extra 10 for flip-flops and robes (which had holes in it), fil lthe modules (10 min taken away from our 2hr spa time already, but it was fine, we knew that was probably going to happen). We then arrived at the changing rooms, where the lockers didn't work, so most people would bring their valuable at the pool and leave the lockers open. I luckily met a girl who was leaving, so she left me her locker which "was kinda working". I put my staff there but it wouldn't close properly, so I lost another 15 min trying to make this locker work. When I finally menage to deal with the locker me and my partner can finally go the SPA. The corridor for the changing room to the SPA was freezing and when we arrived the sauna was broken, so we used the steaming room for a while and then decide to go to the pool, hoping it was hot since we had yet again to pass through a freezing corridor, but when we arrived it was cold. Nevermind, we still use the pool while waiting for a place in the jacuzzi, but we are only able to use it for a little time, since when it finally got some spaces our SPA's time was almost done and we had to go to our treatment. Our massage was not great either. We waited for the two massage therapists as they were late, then we waited for them to find the keys in the cold again (other 10 min lost). I paid for 50 mins massage, but with the therapists arriving late etc. we only get about 30 minutes treatment. After the massage we got a glass of prosecco, which arrives warm. Finally our time at the spa ends and we go back to our lockers, mine once again is not working properly, so I spent another 10 min trying to open it as it was blocked. While I deal with the locker the changing room gets crowded again with people dealing with lockers and I try to get changed and leave as quick as I can. It should have been a relaxing experience, but I just came out more stressed than I was before. It also was very embarrassing, as I thought it was a nice gift for my partner, but ended up just wanting for the experience to end as quick as it could. The place also excessively smelled of chemicals and chlorine
Mar 3rd, 2023