The Miles Consultancy Ltd (TMC)

Mar 25th, 2023

Every now and then the app stops working I then have to log in then my password wont work so I have to change it and for the last 2 days it wont auto track this app is a pain I now have to write my destinations down down to this not working Im to busy with work to add extra workload to my day
Mar 6th, 2023

Nov 9th, 2022

Terrible service, would actually give zero stars if I could. Haven't updated my profile with the new HMRC mileage rate as of September 1st - raised this four times and still two weeks later I'm "waiting for a team leader to look at it". I don't understand how changing a number from 16p to 17p in someone's profile takes two weeks. That said, it took a further week for them to understand my (very simple) query. I'm now going to be out of pocket two months on the run because of this company's ineptitude.
Nov 1st, 2022

(Translated by Google) To flee !!! Deplorable application whether via the app or the site. Tedious use which imposes part of the recording of each transaction via the mobile application and the rest on the WEB site. Each update harms us more than the previous one. No more ability to record transactions, no more support for ticket photos, no escalation of bank transactions... Height of the nullity of this application, it does not take decimals !!!! Difficult to have a number of liters of fuel with at the same time a price per whole liter??!!?? It is therefore necessary to skew the system by providing false information so that the application can save your data... Also dedicated for users who do not drive or drive very little, if TMC judges (on what basis???) that you fill up too often, it becomes harassment by telephone, SMS and email during which you are asked (Always in English , sometimes in approximate French) to justify all these fuel expenses, the same goes for the more expensive fuel abroad. The end of the month quickly becomes hell with incessant reminders to close your month (although bank transaction reports are not systematic...) In summary, this application was sloppy, full of bugs, not finalized and is not suitable for the primary function it was intended to fulfill. (Original) A fuir !!! Application dplorable que ce soit via l'app ou le site. Utilisation fastidieuse qui impose une partie de l'enregistrement de chaque transactions via l'application mobile et le reste sur le site WEB. Chaque mise jour nuit plus que la prcdente l'utilisation. Plus de possibilit d'enregistrer les transactions, plus de prise en charge des photos de tickets, pas de remonte des transactions bancaires... Comble de la nullit de cette application, elle ne prend pas les dcimales !!!! Difficile d'avoir un nombre de litres de carburant avec en mme temps un tarif au litre entier ??!!?? Il faut donc biaiser le systme en renseignant des informations fausses pour l'application puisse enregistrer vos donnes ... galement ddi pour les utilisateurs qui ne roulent pas ou trs peu, si TMC juge (sur quelle base ???) que vous faites trop souvent le plein, a devient du harclement tlphonique, SMS et mail durant lequel on vous demande (Toujours en anglais, quelquefois dans un franais approximatif ) de justifier toutes ces dpenses de carburants, idem pour le carburant l'tranger plus cher. Les fins de mois deviennent vite un enfer avec des rappels incessants pour clturer votre mois (bien que les remontes de transactions bancaires ne soient pas systmatiques ...) En rsum, cette application a t bcle, pleine de bugs, non finalise et n'est pas adapte la fonction premire qu'elle devait remplir.
Dec 28th, 2022