Marsport

Brilliant service teamed with expert knowledge and quality products. More than happy with my paddle purchase today after having the opportunity to test potential choices on the water. Definitely not a "one size fits all" philosophy.
Sep 29th, 2022

Delivery of seat took 5 weeks instead of the stated 3 weeks. No updates or communication regarding expected delivery date, emails ignored. Chased twice by phone, left message wasn't responded to. When I did get through was underwhelmed with customer service. Proprietor didn't seem to be at all interested in my enquiries. Shame my experience wasn't as positive as many others on this review page, didn't mind the delay so much, just the lack of correspondence was very frustrating.
Aug 18th, 2022

Understandably there was some disruption during a recent move but according to the webb page normal online services will not be affected. The items I ordered never arrived and couldn't speak to anyone or get a reply to several messages sent. I ended up getting a credit card refund from the bank. With so many alternative online retailers I won't bother going back to this one.
Jul 7th, 2022

Sep 25th, 2021

Ordered palm mitts online. The item never arrived. I have waited nearly 2 months. They do not reply to my emails, contacted them by phone and they said they would check the stock delivery time and let me know. That was 2 days ago. Not happy when these shops sell stock they do not have and then compound the problem "tactical incompetence".
Sep 1st, 2021