TSB Bank

Absolutely appalling customer service. Went in there to pay in some cheques and cash and a member of staff refused to serve me telling me to "use the machine". When I said please I'm in a real rush she point blank refused saying use the machine or the store would shut. This confuses me as surely if you just use the machine and not the staff then the staff are redundant?! The machine seems to be a cop out for her actually doing her job. The first machine wouldn't even work, then she made me use the other machine which she tried 3 times before it finally worked making me even later. Zero compassion or apology. No wonder so many banks are closing when you get customer service like this....
Apr 25th, 2023

Friendly staff
Mar 22nd, 2023

Rude unhelpful staff, dont want you to withdraw any money,especially the manager,who needs training in people skills and manners,aggresive and rude.dont deserve one star.
Mar 15th, 2023

There was too much money in this establishment it made me feel jealous of rich people so I went back to my multimillion pound mansion and cried myself to sleep
Dec 29th, 2022

Dec 1st, 2022