Green Owl Cafe and Deli Buckhurst Hill

Very overpriced with poor service when things go wrong. Sure, they have some good food here, but at these prices you'd expect that. However fruit juices at nearly 7 a pop can hardly be called "affordable". However, many dishes are sub par. The three egg omlette is smaller than most properly-made 2 egg versions and rubbery to boot. Their french toast and latkes share the same strange qualities of being burnt on the outside, raw inside and mushy throughout. The latkes were made with old mix too, which you could tell because of the grey interior. Sometimes, sanwich fillings (e.g. roast chicken) taste old, which is a sign of a business playing fast and loose with quality. Final straw for me was atrocious customer service after they failed to deliver one whole breakfast when we ordered on delivery, being seemingly disintetested in our experience, or in taking ownership of the issue. Perhaps they're more worried about making money than customer happiness, who knows? But at these prices, I'd expect better service. P.S: And apparently they have no compunction in breaching your personal data, in contravention of the UK Data Protection Regulation (2018).
Apr 22nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 11th, 2023

Food : 5/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 7th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 18th, 2023

This is a cute little cafe, the staff are friendly and it's nice and cosy inside. I had a nice coffee with my friend. The food is ok. Kid-friendliness: High chairs available and a little free space for push chairs
Mar 6th, 2023