Fayers Plumbing & Building Supplies Ltd

Feb 18th, 2023

We ordered some materials , they charged us an extra carriage charge to bring the wood in . They turned up with the wrong wood even though it was very clear what wood was ordered. They didn't even have the decency to refund us costs of carriage having made the mistake . Really poor customer service , we were such good customers using them for our entire renovation project They haven't behaved or treated a good customer well or appropriately.
Jan 7th, 2022

Tried charging around 20 for a small can of solvent cement and around 6 or 7 overflow fittings. Took the overflow fittings that I needed and 2 out of 5 bends split when pushed onto the pipe. Poor quality material at extortionate prices. 1.57 per fitting when it's available for 68 pence from tool station.
Oct 7th, 2021

Jul 30th, 2021

So so poor customer service..2 issues ..1st one ..toilet seat replacement took over 3 months..2nd on going issue..the toilet flush button broke ..waiting for a replacement 4 weeks later ..nothing..someone threatened to come round and replace ..unfortunately never happened endless email's..Good luck using this company..spent around 5k on goods not great quality..
Apr 20th, 2021