PickThePlace

Positive: Professionalism, Quality, Responsiveness
Mar 19th, 2021

Just finished an eight week stay at the Connaught street property and a one night stay at the property behind Selfridges honestly based on my experience with these two properties I would say that the photographs are very misleading and are Tourist Traps. Both properties were very run down with zero cleaning in between guests and no maintenance. The level is definitely that of a two star property. In the property in Connaught street when I complained to the agent on arrival about the lack of cleaning she told me to just relax after she left I went upstairs and discovered that one of the toilet bowls was full of un flushed fecal matter which explained the smell. In the property behind Selfridges the curtains rails were falling of the ceiling and the property was very generally dark and dingy. In the property on Connaught Street the carpets and sofa were very dirty and the bedroom walls smeared with food stains. I paid for my own personal housekeeper to come and clean both the walls and carpets and bought a cheap cover from Amazon to cover the sofa so we could sit on it. The plumbing was also terrible with water coming up through the shower causing it to overflow so also had to buy drain unblocker to be able to use the showers. The toilet flushes are also of very poor quality so you definitely should not stay here unless you have some basic knowledge of how to temporarily fix Both mattresses definitely need to be replaced and the bedding is of very poor polyester cotton so had to go out and buy new sheets. Based on my experience I would conclude that honestly prospective guests would be better of staying in a two/ three star hotel with daily cleaning than either of these two properties.
Oct 20th, 2022

Jul 8th, 2022

Jul 1st, 2021

PickThePlace Team was really helpful during my stay. Good communication before the arrival and the apartment was clean and tidy when we arrived. All facilities and everything in the kitchen needed for cooking and super comfy bed! Will definitely stay with them again next time in London. Thank you
Mar 26th, 2021