Skin Life Laser & Aesthetic Clinic
![Skin Life Laser & Aesthetic Clinic](/show_image.php?zc=2&w=250&src=/images/image-system/no-image.png)
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22 Lisson Grove
Bryanston and Dorset Square, eng NW1 6TT - (759) 330-1148
Hours
Chamber Rating
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Cila Ranzato
Mar 5th, 2023 -
Silvina S
Jan 23rd, 2023 -
Alex Kisialiou
Jan 5th, 2023 -
Shadia Styles
Jan 4th, 2023 -
Randa Turqui
Dec 26th, 2022
Contact Info
- (759) 330-1148
Questions & Answers
Q What is the phone number for Skin Life Laser & Aesthetic Clinic?
A The phone number for Skin Life Laser & Aesthetic Clinic is: (759) 330-1148.
Q Where is Skin Life Laser & Aesthetic Clinic located?
A Skin Life Laser & Aesthetic Clinic is located at 22 Lisson Grove, Bryanston and Dorset Square, eng NW1 6TT
Q What is the internet address for Skin Life Laser & Aesthetic Clinic?
A The website (URL) for Skin Life Laser & Aesthetic Clinic is: https://www.skinlifeaesthetic.com/
Q What days are Skin Life Laser & Aesthetic Clinic open?
A Skin Life Laser & Aesthetic Clinic is open:
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 10:00 AM
Q How is Skin Life Laser & Aesthetic Clinic rated?
A Skin Life Laser & Aesthetic Clinic has a 4.4 Star Rating from 39 reviewers.
Hours
Ratings and Reviews
Skin Life Laser & Aesthetic Clinic
Overall Rating
Overall Rating
( 39 Reviews )![](/images/review-avatar-3.jpg)
Cila Ranzato on Google
Another remarkable result was achieved through the Ballancer Body treatment, which activates microcirculation in the body, providing a sensation of lightness and rejuvenation.
I highly recommend this clinic. Services: Hair extensions, Shampoo & conditioning, Dermaplaning, Hairstyling, Blowouts
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Silvina S on Google
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Alex Kisialiou on Google
Thanks!
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Shadia Styles on Google
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Randa Turqui on Google
The same night I posted this review I received a series of angry invasive texts by the therapist being obsessed with the discount from the past mistake somehow resolving all the new mistakes later. I was also ridiculed for being so upset over something they dont think is a big deal (shocking for 2 minutes of tint huge review you need anger management).
They also insist they cant be held accountable for knowing the details of bookings made 2 weeks ago, which again speaks to their safety awareness & level of client focus. Other salons in this price point will schedule time to glance at the notes between clients and consult them at the start.
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I am unsurprised to see this is not the first review being left due to disorganisation, chaos or best/safe practice concerns.
After I booked my first LVL Lash Lifting appointment I was invited for a compulsory patch test but I was very surprised to go all the way to the salon just to find out the compulsory patch test is only for Lash Tinting. However, the LVL description says nothing about a tinting being included (I have taken screenshots incase this is later changed).
I told the therapist that I did not book a tint plus I dont want one, so I left without a patch test. There was no explanation or apology offered for this inconvenient pointless trip.
That was the first sign of the therapist/salon being disorganised.
During my first LVL appointment the following week the therapist told me a lash tint is included in the price if I want it, but I said no thank you and declined.
When I booked my second appointment for myself and my mother; I specified No Tint (in writing) so that we would not be invited for another pointless patch test.
However the therapist forgot to reschedule our appointment so we got all the way to the salon just to be turned away again when I texted her to say wed arrived. I have these messages. She said to come back in a few hours, but ended up cancelling again later that day. Appointment was rescheduled to 2 days later with a discount to apologise.
That was the 2nd incident of disorganisation.
Then the 3rd incident (below) was more serious.
During the rescheduled appointment she tinted my lashes without my permission despite my specifically writing No Tint on my booking, and despite it not being part of the treatment description. I only found out when I saw the dark bowl after the treatment and asked her.
Her first words were that I should have reminded her because she has too many clients back-to-back so cant remember what the next one has booked exactly. She also said she didnt ask first because it has always been included and nobody ever turned down the free tint.
She then passed blame to Treatwell for having an inaccurate treatment description, despite being responsible for what is published as the business owner.
I believe it is the responsibility of the therapist to stay updated with their bookings + their responsibility to ask the client for permission before adding any extra treatments which are not included in the booking or treatment description.
I could not have done anymore than tell her prior to my appointment AND include it in writing that I did not want any extras, even if they are free.
I am shocked how the therapist was taking a very harsh defensive tone, passing the blame + making excuses instead of accepting responsibility and apologising straight away for doing a treatment I had specifically asked her NOT to do. I told the therapist she is very lucky I do not have an allergy issue, otherwise she would have major problems in that situation regarding safety and safe practices. Her response was that in 12 years of work she has never encountered anyone with allergies. Maybe that is why she has a relaxed attitude about checking her bookings or asking permission.
The 4th incident of disorganisation and chaos is when she denied ever inviting anyone for a patch test, so I was forced to login and show her the confirmation of my pointless patch test appointment before she would believe it. Service: Lash lift