Cabins Unlimited Norwich

We bought a large shed with assembly from Cabins Unlimited and we're so disappointed with it. The door doesn't even close (or lock) because the cut out for the latch is completely in wrong place, it also can't be attached to the right place anymore because the original cut out is so big. There were parts missing and parts not installed, large gaps in the floor, screw tips sticking out everywhere because they're at the wrong angle etc. Also the installers couldn't be bothered to pre-drill anything when putting it together so we have massive splits in several of the main pieces. Cabins Unlimited tried to tell us that these issues are normal for a timber shed which is ridiculous and frankly insulting. We also have recorded footage of their installers destroying two of our plants and damaging our outside tap by smashing a shed wall into it whilst carrying it past. The offered to send the missing pieces and get someone round to fix the snagging but it was far more than that and the guys they sent previously were very disruptive and clearly couldnt care less about the end result. We never received the missing parts and got someone else in to fix the door so it would close!
Feb 12th, 2023

Ordered a bespoke 5m x 3m design cabin from Cabins Unlimited. This all happened during the pandemic but despite the restrictions the team made the ordering process very easy over the phone. I chose a current two room design as a basis for the design and then asked for different door and window positions. A PDF design was sent from them showing how it would look just to check all was ok before processing the final order. There was an initial delay in delivering the cabin due to the understandable global timber shortage and high demand and pandemic issues but the team kept me updated throughout. The delivery driver was excellent and craned the whole 2 ton package right over the garden fence onto the desired location. Once built the cabin is of a very high quality, all the doors, hinges locks and windows & handles are far higher quality than I was expecting. I went for 70mm logs, double glazing and roof and floor insulation which is a must if working in the cabin all year round. Top service from Melody and Natalie and the team at Cabins Unlimited for communication throughout.
Feb 3rd, 2022

This is my second shed from Cabins unlimited and I'm over the moon, amazing service and incredible quality. Thankyou!
Oct 21st, 2021

Cabin came on time and was high quality and as described. Customer service was brilliant. Always quick to reply to email or chat on phone, and were very helpful. Highly recommend
May 12th, 2021

Super helpful staf. Very honest and knowledgeable. Good prices and lots of experience and examples to see.
Mar 23rd, 2021