Run Preston *ORTHOTICS & GAIT ANALYSIS EXPERTS*

Really helpful and valuable. Given good advice and good shoes.
Apr 26th, 2023

The lady in the shop today was very helpful, friendly and knowledgeable. I would highly recommend this shop for running shoes and GAIT and will definitely be returning in the future when I need another pair!
Mar 22nd, 2023

Called in on Friday and had my gait analysis done which showed the trainers I had been running in were nowhere near suitable for me. Tried a few different pairs and purchased asics, had a 6 mile run in them the day after and the difference is unbelievable. Would highly recommend Lancashire runner shop for new and seasoned runners alike. 5 stars!
Mar 10th, 2023

Ready for a new pair of shoes with a busy year of races ahead I visited Paul at Run Preston again. Always worth the visit as his knowledge is shared openly and always valuable. Whilst I was in the store he was advising customers on not only their footwear choices but their training and racing from Parkrun to marathons as well as helping a customer with plantar fasciitis! Picked up a new pair of Brooks and left confident again that my new shoes will serve me well. I couldnt recommend Paul more, thank you.
Dec 4th, 2022

Never really a person to leave a review but in the whole 28 years of my life have I been refused to be able to return a item!! Had the gait analysis which was carried out very professionally and would definitely recommend, Pauls knowledge is second to none in that department! But when it comes to sales and after care I have never been spoken down to like that in my whole life and also never had the phone out down on me because I told him I am leaving a review! All I rang to say was is there any possibility I can return the shoes due to the fact I dont really like them and they dont suit me! I was told NO! I was initially in shock as I have never been refused to return an item in my life? Have you? I wouldnt of argued the cause if I was explained this at the time of sale because you have been notified! I was thrown at me I have bills to pay I have a business to run dont we all? Not just Paul at run lancashire has had an inflation rise! I wanted to return the shoes and pay the 25 for gait analysis which is offered as separate service! I am running my first marathon for very special and good cause for charity this was meant to be part of the build up but Paul has definitely ruined this for me! Have you ever been threatened by a shop owner? I bought the shoes in a little bit of a rush as the shop was full! If anyone doesnt believe this review please comment below and I will directly send you voice note of the conversation and how it went as I do record all my phone calls please just comment below! PLEASE BE WARY BUYING OF THIS SHOP USE HIM FOR HIM KNOWLEDGE BUT DO NOT BUY SHOES FROM THEM! Im sure if you go in and dont ask for your money back if your happy with your purchase Paul will be absolutely delightful with you but what a change in person! More than anything I am left upset and disappointed! I will be making sure this make social media and please make sure in your reply like the said on the phone YOUR GOING TO MAKE ME LOOK STUPID remember facts only when arguing! Explain your policies better and you might not have this issue in future! Hope you actually take some pointer from thsi Paul and treat your customer who are paying you good money with a little more respect!
Dec 23rd, 2022