Silver Cross (UK) Ltd - Head Office
Hours
Chamber Rating
-
daniel Organ
Jan 5th, 2023 -
Rachael Stott
Silver Cross customer service is bang on..... Very helpful staff, especially sophie hogan in the HR team.
Jun 15th, 2022 -
Sandra Hughes
I purchased a brand new Kensington pram before Christmas and so far they have only delivered a chassis. I've called numerous times to chase the body, but 2 weeks after the chassis was delivered they still haven't shipped the body. It's very disheartening and no one at Silvercross appears to care. Very disappointed and on the verge of sending the chassis back and getting a refund.
May 15th, 2021 -
Nathan Gorman
Having purchased the new reef bundle I am dissapointed and frustrated to say the least .The carry cot locking mechanism will not lock into place.and it continuously collapses into itself Having contacted silvercross direct i was told it needs to be done with more force.Both myself and three other able bodied grown men have tried to do so to no avail . After sending two emails and a video clip with no reply. I had to phone again and ask "whats going on?"as we both desperately want to take our newborn out and about .They have agreed to replace the item ( almost under duress) 5 days expected delivery for the new carrycot to arrive! Given the fact that silvercross is supposed to be top of the range and certainly not cheap. I am left feeling somewhat confused. This is definitely not what i would expect from a leading brand
Apr 14th, 2023 -
Damian
Mar 25th, 2018
Contact Info
- (345) 872-6900
Questions & Answers
Q What is the phone number for Silver Cross (UK) Ltd - Head Office?
A The phone number for Silver Cross (UK) Ltd - Head Office is: (345) 872-6900.
Q Where is Silver Cross (UK) Ltd - Head Office located?
A Silver Cross (UK) Ltd - Head Office is located at , Broughton, eng BD23 3JA
Q What is the internet address for Silver Cross (UK) Ltd - Head Office?
A The website (URL) for Silver Cross (UK) Ltd - Head Office is: https://www.silvercrossbaby.com/?utm_source=local&utm_medium=organic&utm_campaign=gmb_tracking&utm_term=silver-cross
Q What days are Silver Cross (UK) Ltd - Head Office open?
A Silver Cross (UK) Ltd - Head Office is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Q How is Silver Cross (UK) Ltd - Head Office rated?
A Silver Cross (UK) Ltd - Head Office has a 3.3 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Silver Cross (UK) Ltd - Head Office
Overall Rating
Overall Rating
( 4 Reviews )daniel Organ on Google
Rachael Stott on Google
Silver Cross customer service is bang on..... Very helpful staff, especially sophie hogan in the HR team.
Sandra Hughes on Google
I purchased a brand new Kensington pram before Christmas and so far they have only delivered a chassis. I've called numerous times to chase the body, but 2 weeks after the chassis was delivered they still haven't shipped the body. It's very disheartening and no one at Silvercross appears to care. Very disappointed and on the verge of sending the chassis back and getting a refund.
Nathan Gorman on Google
Having purchased the new reef bundle I am dissapointed and frustrated to say the least .The carry cot locking mechanism will not lock into place.and it continuously collapses into itself Having contacted silvercross direct i was told it needs to be done with more force.Both myself and three other able bodied grown men have tried to do so to no avail . After sending two emails and a video clip with no reply. I had to phone again and ask "whats going on?"as we both desperately want to take our newborn out and about .They have agreed to replace the item ( almost under duress) 5 days expected delivery for the new carrycot to arrive! Given the fact that silvercross is supposed to be top of the range and certainly not cheap. I am left feeling somewhat confused. This is definitely not what i would expect from a leading brand
Damian on Google