LloydsPharmacy

Come pick up prescription, said 20 min need to wait, okay. Come later, said 30 min need to wait. So disappointed...
Oct 10th, 2022

Pharmacist was very abrupt and I felt unhappy with the service upon leaving
Mar 16th, 2023

This chemist is an absolute joke! Everytime I order my medication there is a problem, its not ready, they haven't recieved it or "its not on the system". I place my prescriptions well in advance to ensure more than ample notice for the chemist to prepare and still have to literally ring them to make sure they recieved it and are progressing it. Even after doing this and being told they have it and its ready to collect there and then I still find out when I go in that it hasn't in fact been done multiple times!!! How people get on who have life threatening conditions I will never know. Each time its like the staff are pre programmed with a raft of excuses and assumptions to blame the customer or another part of their business to avoid taking responsibility themselves. It is like a real life working example of a little Britain comedy schetch! The worst one is the woman who simply says "NOOP" to anyone who challenges the absolute idiocy that exists within this pharmacy. Rude and unhelpful isn't even the word, I have seen better initiative and coherence in toddlers than this absolute shower.
Feb 1st, 2023

Dec 26th, 2022

Shambles! Someone needs to implement some organisation. I called the local GP this morning at just gone 8. Got a text from them saying a prescription was sent to Lloyds in Brough. I rang the pharmacy at about 11am to confirm when it would be ready and was told 1.30. Went at 2pm, stood in a queue for quite some time before it took ages to even find my prescription and then got told it wasnt ready and would be another 15minutes. I wasnt the only one as others in the queue (and overheard on the phone - where the pharmacy worker was really rather short with the customer before finally saying sorry) had similar issues. I was in there for 45 minutes in total which quite frankly is not acceptable when I was told over the phone it would be ready and I had time away from work. It just seems like some organisation is needed for it to work more efficiently and have fewer errors and disappointed customers.
Oct 25th, 2022