Lets Fly Travels Ltd

Fraud Company all positive reviews are fake issue fake iternery and retain the money of public bad experience
Dec 31st, 2021

Positive: Professionalism, Quality, Responsiveness
Dec 27th, 2021

May 27th, 2021

DO NOT BOOK with this company. Monju is a fraud and a compulsive liar. We paid for a full Umrah package 5 months in advance. A couple of days before our flight, we were informed that our chosen 5* hotel was not booked. He then booked us into the most AWFUL, below standard hotel and wouldnt change it despite our group members raising concerns. The clinic by the Haram in Medina refused to provide medical help as we were booked on the wrong Visa by Monju. Monju promised a certain amount of refund but then reduced it claiming it is the suppliers booking fee. I contacted the supplier directly who stated that they did charge a booking fee however it was not for the extortionate amount of 900. They also highlighted that Monju claimed he was booking on behalf of his family. They did not know he was a travel agent. Please check Companies House, Monju is no longer director but continued to fleece out our money. This company has been dissolved via compulsory strike off and they are currently operating illegally. His 5* reviews are fake, made by his family and friends.
Jan 21st, 2023

If I was able to, I would give this company a rating of 0. Monjur Ahmed is so untrustworthy!!!! We had paid for our Umrah package through this company and were scammed. This company has been dissolved. They claim they are ATOL protected, however, they are not. They took our deposit 6 months prior to booking and continued taking our money even after this company was dissolved but did not mention this to us. Thus, operating illegally. We were given hotel confirmations weeks prior to our booking by Monjur and it all looked fine. A couple of days before flying, we were informed that our second hotel had changed and we were placed in a hotel that was inadequate. Monjur did not do anything about this and said that his suppliers had only just informed him of this. However, upon speaking to the suppliers, they informed us that Monjur had in fact known over a month prior to telling us that the hotel changed and he did not contact them to amend this. Instead, he told us that there could be nothing done about this. We were then forced to stay in this hotel where we were faced with major issues and lead to our trip being ruined. He also added fees onto our booking that were not mentioned prior to booking. On the whole, he made our stay so stressful when it should have been the most peaceful time for myself and my family. P.S. most of these reviews below are fake as they are from his own friends and family.
Dec 26th, 2022