Blue Flame Energy Solutions Limited

Aircon fitted in 2022. Excellent service. Efficient and helpful workers. Will recommend.
Sep 15th, 2022

Its Now June 2021 and we have just had our second unit put in downstairs. Fantastic job as ever clean and efficient, top company and the house is cool. We have had our air-conditioning split system installed today in our bedroom. Always a worry wandering who to choose. However Tom and the team have done a fantastic job. Very knowledgeable, they know the whole process and explain it thoroughly. Not one mark or spec of dust left in the house. They cover all walkways before they start. If you are thinking of having Air Con, then you need to give these guys a call. My wife and I can highly recommend them
Jul 13th, 2021

Tom fitted two AC Units for us - he was professional and helpful throughout the process, and we are very happy with the service and aftercare we have received from the company. We would highly recommend Blue Flame Energy Solutions Limited to anyone - thank you to Tom for all his support.
Apr 18th, 2021

WARNING.Do not use this company! This is a genuine review & I have evidence which I will try to upload in photo format. (Part of a total kitchen & utility room renovation), our Worcester Bosch boiler was fitted by Blue Flame Energy Solutions in 2020 without a PRV connection - a serious safety hazard that was brought to our attention by Worcester Bosch upon inspection of a fault in October 2022! We were then issued with a Danger Do Not Use Warning Notice. We had, unknowingly, been at risk for 2 years! Prior to the boiler being fitted, the required pipework for the boiler was re-routed to allow it all to be hidden behind new plasterboard. Upon advising Blue Flame of our warning notice, the ONLY solution they were willing to provide was to retrospectively fit the missing PRV connection in the form of an external thick copper pipe below the boiler; an eyesore that isnt even sitting straight in its angle. In order to have a safe boiler we felt we had to accept this solution. - we have never received any apology or recompense for the incompetence and risk of danger demonstrated by Blue Flame - Why should a customer have to simply accept the quick, cheap solution of a horrendous copper pipe on show, when the error was incompetence of Blue Flame. Had the pipe been connected at installation, it would be hidden along with all the other pipes. - Dales manner & attitude is absolutely appalling! He should not be customer facing in any form. He is rude, arrogant and obnoxious with zero empathy for customers who have paid hard-earned money yet received DANGEROUS workmanship putting customers at serious risk - Kevin, (Dales father)the owner of the company was, initially, very pleasant but he has since diverted my calls to his son, Dale. Dale will cost you a lot of business Kevin!! - Once Blue Flame have your monies, they dont want to know. They offer an inadequate fix to THEIR OWN ERRORS & simply walk away We will be reporting our findings to the relevant Ombudsman and will contact professional gas engineers, who know what they are doing, to sort out the mess made created by Blue Flame. STEER CLEAR OF BLUE FLAME ENERGY SOLUTIONS- you have been warned!
Oct 30th, 2022

Excellent all round. Helpful, knowledgable, quick and always responded quickly to my questions. Th AC unit they installed is perfectly suited to our requirements. Highly recommended.
Apr 12th, 2021