Fairways Fireplaces Ltd

Frendly & helpful and professional help us choose a fabulous gas fire which as now been fitted by Pill who's workmanship could not be faulted trully happy and warm.
Dec 1st, 2022

Products are lovely but the service is shocking when there is a problem. Very difficult to contact by phone as goes to answer machine and you don't get a call back. They don't call you back when they say they will and you have to constantly keep chasing them. Story of what is going to happen next keeps changing. Sorry but I could not recommend their service.
Oct 9th, 2022

Had to change from gas to election fire. Excellent advice from Alan in showroom. Their Gas engineer disconnected old fire and their electrician had to drill over 18 inches through a stone fireplace. He was excellent. Any mess was thoroughly cleared up and apart from a few inches of new plaster to paint you wouldnt know any work had been carried out. Highly recommend this company.
Jul 30th, 2022

Fairways Fireplaces came recommended to us, we arrived to a lovely showroom, we soon choose a lovely fire, after waiting at least 20 / 30 minutes and being told just hold on I'll be with after serving this couple, then to release they are serving some else and then, AGAIN to be ignored for the second time!!! we walked out !!!!! I found the customer service absolutely RUDE, and Appalling!!! To leave customers waiting then to totally ignore then and serve others who have been waiting at all. Unbelievable!!!! We will Not be recommending you to anyone !!!!!!!!!!
May 24th, 2022

Looking for new gas fire installation however failed to follow up recommended site survey
Apr 16th, 2022