Hansons

Apr 2nd, 2023

I have bought & also sold using this agent. The service they provide is excellent. They are professional, efficient, friendly, helpful & have gone the extra mile to complete the purchase in record time, even communicating outside of office hours. Selling my property was in a chain with a little bump at the bottom of chain, but I was kept in the loop & Hansons did everything & more to make sure the sale completed on time. THANK YOU ALL. As for the latest negative review.. We were in the process of previously purchasing from that person. Throughout the process he was demanding more & more on a daily basis & providing less & less moving the goal posts, to the extend we withdrew from purchasing his property.
Jan 2nd, 2023

Rude, uncommunicative and blunt. Avoid this place like the plague. The company is unable to provide a service that they initially offered, you do not offer a service and then say you are far too busy to complete the offer, a simple task as sending an email with a phone number on it, disgusted!!!!!
Sep 14th, 2022

Positive: Professionalism, Responsiveness
Dec 12th, 2021

Not professional since the first time of being in contact. Treated like a child... no empathy in any part of the process of selling our house. Unprofessional in the tone used when talking to me. Carol, who I believe is the owner? One comment for example, " we can be trusted you know". When I didn't want to leave them a key for viewings when we were going to be away. I have a 3 year old daughter, living on my own with her. Once the property had sold, the buyers surveyors needed to attend the property, understandably. Unfortunately due to unforseen circumstances of my self then my daughter being unwell, I had to cancel their visit 3 times, due to drs appointments. I was made to feel as though this was not valid, as though the sale of the property should come first over everything. Overall, just no compassion in anything they did, again, spoken to like a child, no respect with regards to it still being my home at the time, just rude. Would not recommend.
Nov 5th, 2021