The New Orient

Mar 24th, 2023

I've had my delivery, my beef wasn't right my wife phoned in and explained they told us a replacement will be sent , we waited over an hour so I've phoned them back the two girls was laffing in the background one of them is telling me sorry we too busy the other one telling her to say an hour absolute joke, a gentleman came to the phone and said that them two are messing around and the food should be with me within 10 minutes so I'm still waiting, this will be the last time I order from there
Mar 23rd, 2023

The best, really good service and piping hot food
Mar 13th, 2023

Absolute shambles. Ordered for collection, confirmed order with lady who handed it to me and paid correct price. Got home and half of the order was completely wrong. Phoned them and had to listen to 20 minutes of them arguing trying to blame someone else. Then was interrogated on what was in my order and told my order was right, repeatedly. When I pointed out there werent any fish dishes in what oI ordered and the (draws breath) ribs, wontons, chicken wings, chicken skewers, chips, curry sauce etc etc were missing, it was finally acknowledged they might have made a mistake (had to listen to another ten minutes of this) Was then asked to bring the food backit was at this point I decided to write a review. Steer clear, we order based on a couple of allergens and New Orient will just chuck any old stuff at you.
Feb 25th, 2023

Ive been to this curry house on a few occasions and always enjoyed it, i had a takeaway recently, beef Thai curry chips and spare ribs in peeking sauce, I had the curry first because I didnt want the chips to go cold and I had no complaints, however the spare ribs were OFF, I phoned them up first to complain, I explained the above and I was kept on hold, I was then asked AGAIN what my order was, told them, then was told, .. I have to go because a CUSTOMER HAS COME IN!!! I will ring you back, I told them not to bother. I can overlook bad cooking it happens from time to time for various reasons, however you can NEVER overlook when you get served food thats gone off. I literally tried one spare rib , straight away it tasted funny, tried another one and it was confirmed they was well and truly off. Had to throw them all in the bin. Never again!
Feb 18th, 2023