Havana Cigar Exchange - Knightsbridge

Aug 15th, 2022

Absolutely fabulous cigars, they have a shop in the 5 star, Park Tower hotel, and also separate shop premises not too far from the ritz hotel. First the cigars are always well kept in perfect condition. The prices are competitive. The staff are very friendly and well informed and always give top advice on whats smoking well at any time of the year. I also recently visited the independent new cigar shop and indoor lounge they have near the ritz and smoked a cigar on the front terrace. Stunning location, Top selection of the best Cuban cigars going. Friendly service. Competitive prices. Drinks available, whats not to like? They also have a superb indoor cigar lounge which I did not try as I prefer to smoke cigars outside in nicer weather. Ill be back again in winter and definitely try a cigar in the lounge, which Im sure is fantastic. Always a pleasurable experience. Definitely gets my top recommendation and I will definitely be back again soon.
Apr 12th, 2022

Having just walked into this establishment surprised by the change of ownership, a rude and sharply abrupt gentleman greets you as you walk in with a warning- 50 minimum spend to smoke indoors. Shocked by this I asked to see the humidor and as I walked over towards what used to be a very busy and bustling smoking lounge full of customers was entirely dead. Not a single customer in the lounge. The gentleman gave his second red flag at the door of the empty lounge, we only sell Cubans here, which if you know anything about cigars, one would be aware that new world cigars are just as fantastic as Cubans, if not arguably better in quality and consistency. As a former loyal customer of 1A with a locker and visited nearly twice a week, I will never visit this place again. Rude staff, extortionate pricing and an empty atmosphere. I cannot fathom for the life of me why anyone would ever go here apart from tourists visiting St.James Palace, and even then 50 is steep for a non-existent atmosphere and from the other reviews say- poorly maintained cigars. Save your 50 and go to the Bulgari, Francos or Boisdales or just anyone of the fantastic array of hotels that also offer heated smoking terraces- youll get more for your money and whats more is you wont be paying for tacky decor and rude staff. I would honestly be surprised if this establishment lasts longer than 2 years. And as a salesman myself, I feel the greeting one is given, dosnt fill any new customers with welcome or warmth. I came away from that place leaving a bitter taste in my mouth with no idea of why I should pay 50, no benefits sold- why pay 50 in a shop where no other customers are? I am still none-the-wiser. Steer well clear of this place, you will do no favours for yourself going here.
Nov 6th, 2021

I have ordered one cigar partagas D5 only online to try their standard. Worst quality ever the cigar was only smelling cedar, and tasting dry wood empty from all quality inside of a partagas.. waste of money for a very bad quality ( not genuine)
Oct 5th, 2020

Old school Cuban cigar bistro. 13 years in Clearwater Beach. The owner Eddie was playing dominoes with some regulars and called us in off the sidewalk to escape a sudden downpour. We settled in for a glass of white and a smoke.
Oct 3rd, 2020