Boots

Goog
Apr 25th, 2023

Terrible service! I went to pick up the prescribed medication that I had just run out of, and the staff treated me extremely poorly. They lied to my health centre about my medication history, even though I had bank statements that disproved their claim. I was lucky my health centre made the decision to give me a new appointment for a new prescription as the store was impossible to collaborate with, but my recovery has been compromised by the delay. That is simply unacceptable.
Apr 24th, 2023

Visited on 14/04 in the morning searching for Aloe Vera gel. I was immediately directed downstairs by a lady in a head covering but after searching I couldnt find it so asked the only person on the floor who was stocking shelves who said he didnt know where it was and I should ask the pharmacy where to look. The lady at the pharmacy said no idea probably with the vitamins I checked again but did not find anything. I had to go back all the way upstairs and met a lovely man called AJID who went downstairs with me and found it for me. Thank you so much Ajid for your amazing customer service keep it up! hopefully it can rub off on your other colleagues.
Apr 16th, 2023

It is a great store, but today there was only one person on the till, a huge queue for self service and a lady who had to wait ages for staff authorisation on a product, so that was another scanner down. To be fair, it's usually much better than that.
Apr 9th, 2023

The beauty girls customer service is top tier! Daniella, Megan and Juliana were professional, patient and helpful. I got what I needed and very happy with everything I bought. Would definitely recommend going here for advice about products.
Apr 9th, 2023