Barclays Bank

1 person on the counter at peak time. Lost so much time in the queue.
Jan 31st, 2023

I have been a Barclays Premier customer at Knightsbridge . The staff let me wait 30 min saying will be assisted. Then last moment just took another client saying they have appointment. guess, they dont value the customers at all, Im so surprise after this many negative feedbacks why head office not taking any actions, are they also dont care about customers. Just a waste of time this branch . Disappointed
Jan 16th, 2023

If I can give 0 star or negative! Worst experience ever!!!! First machine counted my money cash In wrong and ask for help from staff ,They said it will be a big job to recount machine they will call me back (luisa) no one called me Back 2 days later i have to travel To this branch and to be told no machine was correct etc! Ok they could at least called me ? Second thing is a black old lady staff(shame i didn't get her name was so arrogant and cancelled my transaction on machine as i said to stand beside me and help me as im scared putting money in machine again! Its not joke to lose money just like that cos of machine error! She quickly cancelled my transaction and show me THE LONGEST WAY OF DOING IT TYPING NAMES CARD NUMBER ETC! While i can simply put my card in and chose which account to pay in!!! PLEASE RETRAIN YOUR STAFF THEY DONT HAVE A CLUE ON. WHAT TO DO AND WORST IS ARROGANCE !!ITS A WASTE OF TIME FOR CUSTOMERS typing name numbers etc where there is easier way to do it!! Pls @barclays retrain your staff in this branch!!
Jan 3rd, 2023

After I tried credit score with Barclaycard my credit score is down. Worst company.
Dec 1st, 2022

No stuff ever to help although there are some procedures you cant do online still. Always very disappointing experience with Barclays.
Nov 4th, 2022