Bromley County Court

Never answer the phone and get all paperwork etc mixed up, Also never return calls after voicemails left
Apr 15th, 2023

I submitted 2 claims in January 2023. Both claims were not issued/ processed for at least 3 months. I repeatedly emailed for updates and I got no response so I filed a formal complaint. Following my formal complaint one of the claims was issued. They denied receiving the 2nd claim even if I gave them evidence that the claim was delivered and signed for. I believe that this court wilfully refuses to process claims especially for people who are not represented people of colour and/or people who are marginalised. They had no good reason for their failings and no apology. The manager Lauren was unprofessional and un interested in my complaint. Their complaint procedure is flawed and is fixated on orchestrating a coverup. This is one of the worst courts I have ever seen
Mar 8th, 2023

Appalling service. No response to emails and when spoke to a lady on a direct number she refused to check if an order had been granted and redirected me to general enquiries where I've now been on hold for an hour.
Mar 3rd, 2023

The security people are helpful. There is no one else they've all gone. The court is awful and reflects the judges only a few of whom are of any use.
Feb 12th, 2023

Been on the phone now for nearly 2 hours and still hanging. Please tell me if this is now the norm and not the exception Is there just the one person working or not as the case may be??
Jan 10th, 2023