Marks and Spencer

The last time I will be shopping in store in Bromley...if they cant afford to have real people on the tills, I can't afford the hassle and cost of parking and the lack of service...farewell M and S...I now look forward to your exit from the High St, altogether....
Apr 26th, 2023

Terrible experience, all tills removed for self scan, particularly unhelpful ignorant staff. Thats if youre luck enough to stumble across a staff member. Awful experience!
May 3rd, 2023

I would like to express how deeply upset I am and how I have been treated at this store. I was racially and verbally abused by a member of staff in the food court in front of my daughter. I have reported this incident to numerous Managers and the customer service representatives and I am still waiting for a response 2 days later. Appalling and shocking customer service received from this well established company.
May 3rd, 2023

Had a jacket potato abd was only cooked one side..when we told the girl she took it away ..no more was said..not the customer service I was expecting
Apr 30th, 2023

Apr 29th, 2023