Phoenix Children's Centre

My child was referred here after 12 years at St Thomas audiology department. He should be having annual check ups.....i have had to chase up every single year as I have never been sent an appointment. The lack of funding here compared to St Thomas is jaw dropping. Bromley Healthcare should be ashamed of the lack of funding and administration here. Poor
Mar 16th, 2023

Jan 9th, 2023

Awful place. Paediatrician refuses to take responsibility for coordinating care of disabled child. Disputing diagnoses and symptoms that have been given by Great Ormond st hospital. She shouts and screams during meetings and refused to examine patient in more than 2 years, blaming covid and insisting if SLT had not identified any problems she doesn't need to see the patient! SLT only just accepted child is non verbal, despite previous paediatrician confirming this 2 years ago. If you dare complain they retaliate which is what they did when I reported them to CQC. They have no clue about their own patients and seem to have an internal communication problem. If this place is your only option I would flee Bromley altogether and find somewhere else to live! The care is abusive to patients and the so called "safer care team" are just tools of the legal department designed to obfuscate any responsibility of the place for delivering "safe care'.it is truly an awful place.
Mar 16th, 2022

Extremely poor facility let 6 week baby and mum wait outside in cold weather even tho had appointment did not let them enter the building. Rude staff on reception.
Nov 11th, 2021

Wow excellent service always on time , doctors there are understanding and attend needs.
Apr 14th, 2019