Solarsense

Contacted this company on recommendation in Apr22. I chased their office on 6 occasions and eventually gave up. No response from anybody at the company. Contact other companies and had surveys within 2 weeks. Competitor now installing 4 weeks after servey completed
Oct 24th, 2022

Positive: Quality, Responsiveness, Value
Apr 14th, 2022

Solar sense fitted panels & battery for me and I could not be more happy. The engineers that did the install were polite, professional & efficient. Orginally the battery was planned to go in the hall which I felt wouldn't work due to type of wall but Tom from Solarsense worked with me so we could come up with a location we were both happy with, which we did, super patient and understanding of my concerns. When completed the work was perfect, neat & tidy trunking , everything put back in place and areas tidied. I have dealt with loads of tradesman and the guys from Solarsense were absolutely excellent and very resprctful of my home. From the survey thru to completion, Solarsenses service was 1st class, highly recommended.
Jan 18th, 2022

Critical: Professionalism, Punctuality, Responsiveness
Jan 17th, 2022

After a "salesman" visited our property we received a quote for both solar and battery. Deciding to go with both solar & battery we paid a 2,100 deposit in September. Today 11/11/2021 the scaffold team arrived ready for installation to start tomorrow. They informed us they had been given incorrect information, only 1 flight height, not double (up to the roof) and that access did not have to come through the house. They also said they could not install scaffolding on decking, remember a member of the Solarsense team had already visited our property. Solarsense then contacted us to say they could not install the system and would refund our deposit, no alternate solution or proposal offered.
Jun 27th, 2021