Papa John's Pizza

Apr 18th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 Recommended dishes Papa Johns the Works Pizza, Papa John's Giant Choc Chip Cookie More
Mar 12th, 2023

Ordered for takeaway 15min before they close, i go there and my order is not going to be made it turns out they close at 21:30 and not 22 as stated on their website which took my order and my money out of my account. Now i have to wait for a refund and go to a better pizza shop which wont leave paying customers with empty hands and sorry!
Mar 4th, 2023

Dec 31st, 2022

Changing my review. Really disappointed but I won't be coming back. I placed an order for two vegan sides and two vegan pizzas. Only one side had vegan cheese the pizzas and one side had normal cheese. One of the pizzas was also gluten free. There are allergys in the household. I requested a refund not an exchange on pizza as I will not be a returning customer. I've also found someone has used my account for bbq chicken wings on November 5th. I am vegan and have never eaten these or ordered these. I am extremely disappointed because I have still not received my refund, I ring papa johns Gosport asking for it and still he questions me about the cheese telling me he swears it wasnt a mistake on the order. So i feel like im being accused of lying and I have no refund still. I am beyond angry. I was a regular customer who knows the difference between cheeses. I really want my refund back for the order as it had to go in the bin due to allergies. Im so upset. Ive lost 39. 47 and nearly ended up severely ill. I want to raise this complaint high as possible and will be looking for my refund until I get it. The manager keeps promising me it. Yet where is it then? I am not coming back to Gosport Papa Johns. I have sent in an official complaint.
Nov 20th, 2022