Matrix Telematics
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Matrix House, Merlin Court, Atlantic St
Broadheath Ward, eng WA14 5NL - (161) 441-1001
Hours
Chamber Rating
-
Aasim Azam
Terrible extremely slow and bad communication
May 16th, 2022 -
Thomas Shillito
Superb
Mar 28th, 2022 -
[[[rAnthony Holden
Honest, Reliable & Professional
Feb 11th, 2022 -
Roy boy Manchester
Really nice people
Dec 5th, 2021 -
Mayfair Worktops
Matrix have been an absolute nightmare to work with over the past few weeks. We have been a customer for 15 years and the service has just deteriorated over time, coming to a point over these past few weeks. We have been waiting for a demo on the system for one of our new starters for the last 2 months. On top of that we have been had telematics and dashcams booked in 4 times now and each time the subcontractor they use has failed to install it in full despite clear instructions each time. The first time booking we required one kit to be removed from a van and install into another. They sent 2 engineers out but neglected to inform each other of the job required and then didn't even remove the full kit. The second booking we required 2 installs and the remaining removal, this time they told the engineer that they were installing on one van only. So the second van and the removal did not take place. The third time they again only sent 1 engineer who could not fit the dashcams as there should have been a second engineer and neglected to send him with a set of ladders. We have now had to book this in for a fourth time in the hope they can get it right this time.
Feb 6th, 2022
Contact Info
- (161) 441-1001
Questions & Answers
Q What is the phone number for Matrix Telematics?
A The phone number for Matrix Telematics is: (161) 441-1001.
Q Where is Matrix Telematics located?
A Matrix Telematics is located at Matrix House, Merlin Court, Atlantic St, Broadheath Ward, eng WA14 5NL
Q What is the internet address for Matrix Telematics?
A The website (URL) for Matrix Telematics is: http://www.matrixtelematics.com/
Q What days are Matrix Telematics open?
A Matrix Telematics is open:
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 7:00 AM
Thursday: 7:00 AM - 7:00 AM
Friday: 7:00 AM - 7:00 AM
Q How is Matrix Telematics rated?
A Matrix Telematics has a 3.4 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Matrix Telematics
Overall Rating
Overall Rating
( 10 Reviews )Aasim Azam on Google
Terrible extremely slow and bad communication
Thomas Shillito on Google
Superb
[[[rAnthony Holden on Google
Honest, Reliable & Professional
Roy boy Manchester on Google
Really nice people
Mayfair Worktops on Google
Matrix have been an absolute nightmare to work with over the past few weeks. We have been a customer for 15 years and the service has just deteriorated over time, coming to a point over these past few weeks. We have been waiting for a demo on the system for one of our new starters for the last 2 months. On top of that we have been had telematics and dashcams booked in 4 times now and each time the subcontractor they use has failed to install it in full despite clear instructions each time. The first time booking we required one kit to be removed from a van and install into another. They sent 2 engineers out but neglected to inform each other of the job required and then didn't even remove the full kit. The second booking we required 2 installs and the remaining removal, this time they told the engineer that they were installing on one van only. So the second van and the removal did not take place. The third time they again only sent 1 engineer who could not fit the dashcams as there should have been a second engineer and neglected to send him with a set of ladders. We have now had to book this in for a fourth time in the hope they can get it right this time.