Taylor Wimpey Gardenia Place at Cranbrook

Apr 7th, 2023

Taylor Wimpey DO NOT honour their 2 year building warranty, and will argue that the slightest work done in a home or garden voids the warranty, even when carried out by professionals (e.g. replacing the patio slabs TW originally laid). Not only this, but their evidence gathering when dealing with a complaint was non-existent, and they simply determined we had voided the warranty, leaving us with 6-10k worth of work to carry out ourselves to rectify their issue on a house less than 2 years old. Details: TW built a low (but long) retaining wall in our garden to separate the 2 levels in the garden. We raised during the snagging period that the brickwork on the wall looked incredibly poor - showing evidence of misalignment. We were told it was fit for purpose so they wouldn't replace it. We were also not happy with the patio slabs laid by TW as the workmanship was messy, so we replaced them. The slabs backed onto the low retaining wall, put in place by TW. The wall, less than 2 years old, is now falling over because TW did not put adequate drainage in place, nor were the brickwork or foundations adequate. We commissioned a chartered engineer to inspect the wall, and he concluded the wall was failing due to the construction of the wall, and not the replacement of slabs (which were laid by professionals). Despite this evidence and expert opinion, TW won't fix our wall, and we are having to seek legal advice and incur thousands of pounds to put it right.
Apr 6th, 2023

Critical: Professionalism
Oct 24th, 2022

Aug 17th, 2022

Various style homes at reasonable prices
Jul 3rd, 2022