Autolyne Ltd

Hours
Chamber Rating
-
Marc Alvado
Apr 25th, 2023 -
John
Apr 14th, 2023 -
A Lewis
Mar 21st, 2023 -
Mr Mikey
Mar 14th, 2023 -
James Easter
Mar 2nd, 2023
Contact Info
- (117) 969-3444
Questions & Answers
Q What is the phone number for Autolyne Ltd?
A The phone number for Autolyne Ltd is: (117) 969-3444.
Q Where is Autolyne Ltd located?
A Autolyne Ltd is located at 1360 Aztec W, Bristol, eng BS32 4RX
Q What is the internet address for Autolyne Ltd?
A The website (URL) for Autolyne Ltd is: https://www.autolynecarvanrental.co.uk/
Q What days are Autolyne Ltd open?
A Autolyne Ltd is open:
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Q How is Autolyne Ltd rated?
A Autolyne Ltd has a 4.2 Star Rating from 44 reviewers.
Hours
Ratings and Reviews
Autolyne Ltd
Overall Rating
Overall Rating
( 44 Reviews )
Marc Alvado on Google
First, I have been upgraded to a brand new (200 km) larger vehicle, which appeared to be quite convenient to carry my colleagues between work and hotel. The car pick-up process went quite fast with service oriented staff. Same for the car return.
They push the dedication to their customer quite far. Indeed, as I was waiting for my Uber to drive me to the train station so I can go to London and fly back home (abroad), the Uber driver never showed up. Clock was ticking.
As I asked for a taxi phone number to the Autolyne staff, the owner actualy offered to drop me off to the train station. I got my plane thanks to him. Lovely person and good company to hire a car.
I definitively recommend!
Thanks for saving my week-end ;-)

John on Google

A Lewis on Google
I had a brief talk with the owner on the phone after I noticed the charge, he said he was busy and would call me back a couple of days later, obviously this didnt happen. Cue a week of him trying to avoid my calls and multiple promises of a call back. Pretty pathetic behaviour which has compounded an abysmal customer experience.
No doubt Ashley will reply defending the mileage charge but that isnt the point. Customers need to be honestly informed about all potential extra charges, otherwise (as has happened here) you are dishonestly extracting more cash from them.
There was a simple, honest, amicable solution here, on discovering and then admitting that I hadnt been properly informed about all potential charges a refund should have been issued.
Its been two days now and I havent even received the promised credit note.
In summary AVOID

Mr Mikey on Google

James Easter on Google