Goggle Box

Apr 16th, 2023

Mar 15th, 2023

Couldn't fault the service I received right the way from initial phone call to book my soundbar for repair all the way until it was delivered back. Repair was within the 5-10 working day period as stated on website which included ordering what appears to be a brand new subwoofer for my soundbar. A total of 3 weeks was the turnaround but thats due to having to arrange it being delivered back to my home address as I'm not local(not the companies fault) All was well packaged and protected when delivered back to me which I was delighted with. Would use again if needed
Feb 24th, 2023

They are not good very rude to the customer their engineer came for 1 minute and took the pictures of the TV and left he was very rude when he entered felt like he was not in the mood is it because am Asian being racist towards me and going telling their staff to not to answer my calls. They been hanging up on me and very loud and rude behavior. I'm not telling them repair because it comes straight from the Samsung he made the fake report of the TV stating its cracked and damaged screen and told me 500 plus the vat charges. Where they is nothing on the top of the screen its inside the screen where lines appearing it just been a month i jad the TV but no one helping and telling the cause. I recommend this service is the worst
Feb 17th, 2023

Excellent service Excellent staff
Feb 3rd, 2023