Blackstar Solutions

We recently engaged with Blackstar to help us migrate to a new phone system. As a business they have been phenomenal, start to finish, from initial sales, demo, implementation, training and system support. I would highly recommend Blackstar solutions to any firm looking to consider a new phone system. We look forward to working with the team for many years to come.
Apr 7th, 2023

Excellent service delivered at our hour of need - and all with a smile! Blackstar Solutions, and particularly the excellent Simon Floyd, came to my assistance out of hours on a Saturday to help solve an urgent telecoms problem we encountered in the midst of a national advertising campaign. I can't overstate how reassuring it was to hear from Simon so quickly in reply to my plea for help at 9am on a Saturday morning. He promptly solved the problem for me and handled the whole episode with his customary 'can-do' approach and good cheer. Thank you, Simon - you're a very useful man to have on side! Cheers!
Mar 1st, 2023

A few months ago, I realised that we needed to upgrade the phone system in our office. We all had old fashioned phone handsets on our desks, and in a small office when someones phone rang the ringing tone disturbed the whole team. When we were on calls we had to hold the phone, which made for some awkward one-handed typing. Then we switched to Blackstar Solutions. Now we have small hands-free headsets to make and receive phonecalls, rather than desk phones. When someone receives a call, they hear a discreet tone on their computer, rather than a phone ringing around the office. We dont need to dial numbers anymore because we can type them in on screen. And best of all we can use an app to make and receive calls on our mobiles with the same numbers as in the office, to provide a seamless service for clients. The team made the transition to the new system very easy, and it has run without problems ever since. So many thanks to Nick Smith and his team - I am pleased to recommend Blackstar Solutions.
Feb 19th, 2023

Excellent service and support.
Feb 1st, 2023

I recently ordered a new business mobile phone and sim package through Jacob. Their offering is very comprehensive and competitive. Im amazed by their after care, I ordered one handset and one sim package but have a dedicated support contact. The move over was smooth, easy and communication has been excellent. I can highly recommend Blackstar Solutions for any size business.
Aug 31st, 2022