ScS - Sofa Carpet Specialist

Get service on a bed settee ordered told 12 weeks delivery arrived on time and very pleased with it .Staff very helpful
Jan 1st, 2023

We were helped spontaneously by Simon Powell. He gave us excellent advice and his service and his knowledge of products was outstanding.
Nov 3rd, 2022

Bought a lovely ex-display corner sofa from your store, we liked that we weren't pestered in the store and managed to get a little bit of discount and free delivery too. The men who delivered were great, very helpful and set everything up for us positive experience overall thanks!
Sep 19th, 2022

1 star is too many for the service I've received. I purchased an ex show model sofa and was shown there was little damage to the back where the sofa had been leant against a wall. I received my sofa and was shocked at how badly worn and damaged it is, marks on it everywhere and there are even bits missing so it doesn't go together properly. Lots of phone calls and pictures and NOTHING has been done, 3000 on a sofa that looks 10 years old.
Jun 19th, 2022

Absolutely terrible company to buy furniture from. I paid 1400 for a tan leather two seater sofa with slightly darker stitching. The store manager contacted me 11 weeks later to advise me they had a tan sofa identical to the one I chose but dark stitching. Mine he said was still 3 or 4 weeks away from being ready and a further two from being delivered. I took delivery uncovered and thought oh its darker leather not stitching but leather than the one I paid 1400 cash for. 3 weeks later I received a promotional email from SCS with my original sofa listed in the promotional so I phoned a different store and sure enough the sofa delivered was bordering on burgundy. The store manager where I bought my sofa had lied. Obviously I got straight on the phone and told them that unless they changed the sofa delivered for the one I purchased I would report them to trading standards. Without an apology from the store manager the sofa was eventually delivered and the wrong one collected. 6 weeks later. 21 weeks or 5 months after handing over 1400 I had my chosen sofa. For all the customer always comes first mantra the customer in my experience comes a very distant second. Same with the carpet fitting. The estimators know next to nothing the store manager pleads complete ignorance.
Feb 19th, 2023