Hamiltons Block Management

Countless ignored emails, the absolute worst of the worst.
Apr 22nd, 2023

Wow what a company! I was called an idiot and told to shut my face by Simon who then hung up on me! Didn't fair any better with the director Andrew who just hangs up!.worse still found out today they are operating illegally as they are not a member of a government backed redress scheme! Many fines coming their way and hopefully will be shut down! I hope that any of the properties they manage will soon be informed, all the properties they manage are easy to find on companies House. they trade under Hamiltons but legal name is the silver fox property company limited. They are directors of at least 63 blocks, SPREAD THE WORD...
Oct 8th, 2022

Critical: Professionalism, Quality, Responsiveness
Aug 1st, 2021

Critical: Quality
Jun 25th, 2021

Awful! Avoid at all costs!! As a small block of 6 flats where one owner was not making the maintenance contributions, we looked for some 'professional' help to manage the block. Big mistake! As a group of flat owners, we had a meeting with Andrew from Hamiltons and were suitably impressed with his words. After almost 6 months of being appointed, they still had not bothered to access the accounts and attempt to collect the money owed and when I asked them if they knew how much, they denied all knowledge of it. I recently sold my flat and this is where the service got even worse! No reply whatsoever to emails, aside from once when I accidently paid 150 instead of 250 for the leasehold information and that time the reply was instant hmmm I wonder why! When you call up to speak to them you get a number of excuses usually Hes not in today or Ill get him to call you back soon which of course never happened. I was told the information would take 2 weeks to gather and send out it took 3 and thats with me checking in. I regularly speak to one of the contractors that helps to maintain the block and they have also expressed how poor they are to deal with. They were frustratingly slow in replying to all solicitor requests and when we did complete the sale in March 2020, there was and still is money left to one side as they havent bothered to find out how much is owed by myself for the management fees. Look elsewhere for your block management needs.
Jun 8th, 2020