Crystal Face

This company is a con. Do not work with them. Do not buy any products from them.
Mar 6th, 2023

so I made my first order back in 2018 and it was amazing, made a further order 2 years ago and it took about 2 weeks to come but communication was kept. Ive just made another order back at the end of December for a family members whos partner has passed away and we are currently almost 2 months in and Ive still not got my crystal, after sending email after email I got a random call off the owner saying that it would be dispatched in 2/3 days, 3 weeks on, almost 4 and still no crystal, Ive texted, emailed and called and no reply since. Im sorry but I couldnt recommend this company, there has been 0 communication and it doesnt look like Im going to get my product, Im currently having to open a claim through my bank in the hope to get the money back so i can buy the same thing from a more reliable company. Theres 0 excuse for poor communication, a small email or text would have been fine but there has been none, looks like a scam to me.
Feb 25th, 2023

I waited a month for a keychain. After making calls, various emails, messages on facebook without answers, they finally answered and apologized saying that they have mistakenly closed my order. Based on other past reviews, I didn't believe it. I must say that the product is still well made and of good quality even though they forgot to add an optional lettering I requested.
Jul 20th, 2022

Ordered from here twice now and both times items have been lovely and exactly what I have ordered. Will purchase again.
Mar 21st, 2022

Positive: Professionalism, Quality, Responsiveness
Mar 13th, 2022