LloydsPharmacy

Good
Mar 29th, 2023

Understaffed and sometimes a long wait
Jan 8th, 2023

Been trying to ring them as I have a referral from NHS 111 to have an medical assessment and they didnt pick up the phone/ (with no exaggeration) I must have called them over 100 times throughout the day and theyve not answered their phones at all. Appalling
Dec 11th, 2022

6 weeks to get a prescription. understand supply issues, but incorrect promises and assumptions made, then they promised to call once in (for life threatening med's), and they didnt bother to call when it came in. then when i mentioned this, they just didnt care in the slightest. Rude, unpleasent, and i wont be going back.
Jul 21st, 2022

If there was a zero star option, I would choose that. The worst customer service and care! The staff and pharmacist are very rude. They were talking about a customer before me, loudly and while that customer was within hearing distance. I was left waiting while they conversed about their dog and what they ate for dinner which I felt was unprofessional and unnecessary. I was told the prescription was incomplete, even though it was expected 3 days before and because I tried to clarify if I should collect the whole prescription once it was all in stock, voices were raised and I was spoken to as if I was stupid and in front of everyone in the shop. Im not a complainer but this service is not acceptable and therefore I would not recommend this pharmacy to anyone.
Aug 17th, 2022